I bought a bike (Pulsar NS 200, DL 10 SE 6660) on 29-June
2014 from Jayant Kakkare, (he bought this bike on 16-Feb-14 from Swadeshi Auto,
Raja Garden), I went to Raja garden Transport Authority on 11-Jul-14 to
transfer this bike.
I got to know from Transport Authority person that in their
records on RC Bajaj Finance HP is updated, and they asked me to provide NOC for
the same. I went to Bajaj Finance Naraina Office and asked is there any dues
from the buyer side, first of all they were not willing to listen me,
after the request they checked and found that this bike was never financed by
Bajaj and by mistake HP has been updated on RC,
On 11-Jul-14 I have provided all necessary documents
to the Bajaj Finance Naraina Office representative with the application and
requested to provide me NOC for the same, I got the information from
the representative that within 7 days I’ll get the NOC, on 17-Jul-14 at
2.38 pm I received a message from Baja Finance about my request ID ([protected]),
I try to call Bajaj Finance Naraina Office ample time to know the status
only on 21-Jul-14 person had picked up the call and told me I’ll take time but
didn’t communicated any time limit,
after I try to call them again but
nobody is picking the call, very bad experience with Bajaj Finance,
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Afer 29-Jul-14, I have to pay penalty for late transfer for
RC (the amount is double then the RC transfer fee and will increase as per
Appreciate for a quick response.
Hi I am Mr. Rahul Vikhe, I am located in Pune,
Maharashtra, India.I own a BAJAJ DISCOVER
135 . I meet with an accident in
March and had damaged bike fuel tank, headlight and other parts as well. I had
given my bike for repair in authorized Bajaj service station at Vishal Nagar,
Wakad, Pune on 15 Mar 2014 . Showroom
guys were unable to get the new fuel
tank from the company due to unavailability of new fuel tank in the bajaj spare part . I had to keep the
bike standing at there showroom till 15 May 2014 (All most 2 months). Yet the new fuel tank is not available in the
company .My bike is the only way of commute to me and my wife. Have to travel
with public transport /auto/taxi spending 3 times more money and time. Company
should keep the spares in stock even if they have stopped manufacturing the model.
Finally I have taken custody of my bike and after 2 months of frustrating
follow up and several visits to the showroom they still are unable to provide
me new fuel tank. I request the concern authority to take necessary action and
solve my problem. If Bajaj is unable to solve my issue I am going to file a
case in consumer court against BAJAJ.
Bike as Below:
Regn No -
MH 12 EZ 9222
Regn Date - 21/10/2008
CH.NO - MD2DSJNZZRCD84954
E.NO - JNGBRD15432
MFG CD - BAL
COLOUR - JET BLACK
CLASS - MCYL
MODEL - BAJAJ DISCOVER 135 cc Sport ES
MFG DATE - 07/2008
PURCHASED FROM - SAI SERVICES, SR.NO.169 SHOP NO 5, WESTEND SHOPPING CENTER,
NEW DP ROAD AUNDH, PUNE- 411007
im holding an EMI Card from Bajaj fin serve leading, from last 2years, and im regular payer to the bank. recently i got the message saying im eligiable for 36 thousand salary loan on my EMI card. so i have apllied for the same, as i was in need.
but post collection of documents, bajaj excuitve MR Madhu and Mahendra did not responce to my call or message, post 20th day of documents submission, i had been to bajaji fin serve offcie ( which is on mg road bangalore) to check the status on my application. but fin executive said that they have rejected the loan and they have behaved rudeley and they throwed the documents on me. when i asked the reason behind the loan rejection, they said due to addres in valid,
but im staying in same address from last 5 years, my all govt proof are belongs to same address. later i got to know excuitve from bajaji had visted wrong house and verified. due to that my loan rejected and my EMI card blocked.
i have infromed bajaj team saying mistake is happend from Bajaj, so i placed re-verifcation request.
but bajaj team rudely miss behaved and they said they cant activate the card or do the re-verification
but due to excutive mistake why the customer has to suffer. becasue of this im mental upset. still i have loans in bajaj which im paying regulary, im no where defaluter in bajaj.
when i requested to activate card to bajaj red ressal team and we care bajaj team through mail communication, they refuse to activate the card. i was keep on sending top mails to team, on early stage team red ressal use to cal on my no to commuincate the status on complaint. but when i contineued sending mails to get valid resoluation to my complaint, they stiop calling or replying to mails. when ever i contacted on helpline, they also efuse to arrange the call back.
on one fine day i had spoke to customer service manager Rajini on call to activate teh card, she asked me to send Cibil score. so based on score she m, ay try to activate the card. so i have shared my cibil score which i got from cibil (789) than too they are not ready to activate the card. and she refuse to take a call when i called to customer care,
later they are started giving some other reason behind the emi card block. they started saying they blocked the card because of credit policy. when i asked whts the credit policy, they are not ready to tell.
im totally upset, no where mistake is from my side. i would request any body can help me please.
bajaji team whch sits in bangalore are very un professional. we dont have any land line or help line to contact, if we conatct on help line its no use, as no will be always busy. execuitve on call also very rude. and team leaders and managers will support to excuitve rather than understand customer problems.
when ever we visit to bajaj fin serve in banaglore, security will not allow us to get in. sales excutive are very rude, they are using all un professional wards on customer. none of the excutive are following the dress code, they come as they want, i never felt that bajaji is a finance company. like me there are thousnd of customer facing problem, please some one can take a seroius action on bajaj and reslove the customer problem.
before complainting here i have sent more than 24 mails to bajaj and called more than 50 times but none of them are helped me.
i ahve checked in bajaj website to take help, expect one helpline on there is no any other no to call or mail id to contact,
i can say bajaj is palying smartly in customer life.
why cant govt can identify this kind cases????/
my question is
why cant company can tell the reson behind the rejection of loan or card./
whts the relationship between card and loan.
my loan rejected due to address in valid but why did they blcok the card???
they did not check coustmer past payment history before blaocking the card
they did not inform customer before blocking the card
when i asked they said they cant reval the infromation regarding card block
which govt has made the rules to hurt the customer with out any reason
why cant govt can take an action aganist to the bajaj regarding un proper management
bajaj asked me share the cibil score to activate the card, post share they refuse to activate
they said card blocked because of address in valid, post valid address confrimation, they are sying card blocked due to our credit policy.
when i asked credit polciy they refuse to tell
why they dont have values or respect on customer.
bajaj team self given teh card and blocked teh card
what rights they have to play in customer life
post valid address confirmation also they cant activte the card? why cant they check customer status before blocking the card
what the sinor managaement doing at bajaji???
please some one can take this issues and get me the resoluation.
i need a call back on my no so i can exlpain better.
please stop this kind of ahrresment from banks, there are so many customer dnt even to know to whom to contact for there problmes.
in fact from last 3 months im figting with bajaji team to get the resoluation, but they dont even care about me or my values.
i request please help em to reslove my probelm.
With deep regret I inform you that when I approached the service section of your vaikom dealer (Royal Motors) on 09-10-10 for changing the brake fluid of my Bajaj Pulsar 150 DTSi which has been purchased from them in the year 2006, they turn a deaf ear to my request and I have to stay there for a long time.Since they refused to change the brake fluid upon my request I approached another mechanic to get my bike serviced.
Being a reputted firm of yours and the popularity among the youngsters like me it is very much regrettable to apprise you my grievance regarding the above little time consuming service.
I also regret to inform you that on many occasions when I approached the above service section for minor similar type of service matters they won't care to my request.
Now I request you to please take necessary steps immediately to avoid such a situvation from valuable customers.
i m frustrated from bajaj avenger bike because company has no solution since july 2009
[protected] is the 8th time when my bike had stopped on the way this time company exchange the battery but this is not the solution. my name is Er. Harsh Ratra bike3HR-01Z - 0663, my cell# [protected], norton motor is the distributor of our city ambala cantt. bajaj engineer had also no solution
i purchased the bajaj discover vehicle on 1st of jan 2009 i am not happy with the free service, on my first service it is quite ok, in my second service the gear shifting problem was same like before, i lost the petrol while it was given to service, in the third service i told the same problem, but it remains the same, no proper response, i need some response from u, i will suggest to my all friends not to go for bajaj if it continues,
I am buy the bike –suman auto (noida)
I've purchased Bajaj Pulsar 150cc in Oct'07 and from teh day 1 the mileage of the bike has been...
Don't go to KLN Bajaj showroom, they make customer as fool, there first atm is to get money, and also they will show you the bike which has been already purchased by some other which is waiting for registration. its my own experience. First you have pay money after that you have to walk for your bike for more the five time then only you will get your BIKE.
Bajaj bikes are really good but the Dealer was really worst. There approach is also a worst one, even a Tea master will survive you better than them. .
Thought of buying Bajaj 180 pulsar from Bajaj Showroom, Sai Service, Paud Fhatak, Pune. It cosed me around 64k's. I thought of financing half the asset value... My loan got cleared... And the sales person asked me to pay half the amount in cash... And then select the bike in the go down immediately... I paid the money then i went to go down... There he pretended that he know nothing about the availability of the bike... There i was told that bike is not available... It is now almost 9 days i am chasing him for bike... Getting the same answer the company has not dispatched the vehicle...
I booked Bajaj Avenger on 2/10/05. I Booked particularly for Blue Colour and being an Authorised DIstributor of Bajaj they are not in a position to supply desired colour of mine and they wants me to take some other colour and also I was told by them that Bajaj,Puna is not supplying correctly though the PO and indent raised by KLN and JAY Auto correctly. In the mean while the Blue COlour of Avenger is also despatching but for KLN they dont have stock in this particulat colour. I was very much worried, why this is happening in such a big company and the dealers response is poor. Kindly coordinate with the dealer and full fill my requirements.