Menu

The good, the bad, and the ugly - discover what customers are saying about ATM REALTY

Welcome to our customer reviews and complaints page for ATM REALTY. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ATM REALTY.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ATM REALTY's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with ATM REALTY, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with ATM REALTY. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
C
11:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a tenant of one of ATM's buildings for a little over 3 years. In all my yrs of renting, I have never seen such deplorable treatment of tenants by a landlord in my life. I have had a leak in my bedroom for 3 years and counting. I had complained in writing and in person about this leak. Every time it rains, it rains in my bedroom. I have collected...

Read full review of ATM REALTY and 2 comments
ComplaintsBoard
H
8:01 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ATM REALTY SECURITY/CUSTOMER SERVICE

I rented an apartment located in Hempstead, NY 11510, ATM was the responsible landlord. Upon moving in, I had to leave $2600 in security as well as $75 for a key deposit. I resided in that apartment from 9/09-9/11. When I moved out, my apartment was left immaculate and in the same condition as when I moved in. During the time that I rented their, all monthly rent was paid on time and fully. When I moved out, Stephanie instructed me to write a letter requesting the refund and I did. When I called to check on the status, she informed me they lost the letter and needed another one. I drove down and personally hand delived the 2nd letter requesting a refund. Everyday I called and between being disrespected by Grace (the extremely rude receptionist who is famous for disrespecting everyone) and Stephanie telling me that all she is waiting for is Joseph (the manager) to say ok, all I get is the run around. Yesterday I called again, Stephanie said Joseph was in a meeting and she has been trying to reach him so she can mail me out my check and that not to worry, I was getting my refund. Today when I called, I unfortunately got Grace who is extremely nasty and verbally insulted me time and time again. At one time she stated " who cares its Christmas on Sunday, thats not my kid" another time "Im talking to a 5year old ###ed child" and she repeatedly hung up the phone on me over and over again. It has now been 3 months and I still havent recieved anything more than insults and disrespect. ATM is famous for treated their tenants like garbage, not repairing things, and Grace being the rudest and most disrespectful receptionist. I work in an agency that does housing and they refuse to even work with ATM. To date, there are a plethora of community based agencies and realtors that wont house their clients in any ATM apartment due to the conditions and especially the treatment. I am reaching out to local News Stations as well. If you search the internet with ATM all you will see is non-stop complaints especially about their receptionist.

Read full review of ATM REALTY
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.