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12:02 pm EDT
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Air Kolkata Airport Item Stuck at Kolkata Airport Sorting Office

My parcel from China is stuck at Kolkata airport sorting office since 21/08/2015.
There is no movement in the tracking details when checked via various tracking sites (http://www.17track.net/en/result/post-details.shtml?nums=RI597997727CN). This is an unreasonable delay and is very unprofessional on part of Kolkata Airport sorting office. Kindly help me in getting the process expedited and parcel delivered.

Below is the tracking list updated:

[protected]:03
China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

[protected]:12
China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

[protected]:08
China, 528032, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

Track ID : RI597997727CN

Country of complaint: India

Address: Postmaster, Kolkatta G.P.O. Post Office,Kolkata,Kolkata,West Bengal Pin 700001, Kolkata, West Bengal

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drpkmrkl
IN
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May 30, 2011 11:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir,
I am to inform you that on 28.05.2011 I recieved my luggage( trolley) in torn condition at Kolkata airport after my arrival there from Bangkok.When I claimed for that at the kolkata airport, the concerned officer gave me this email id to claim.

details of my journey:
FROM-Bangkok
TO: Kolkata
Date:28.05.2011
Flight no :IT 0022
class:G
DEPARTURE TIME:16:30
seat no;07F
--
Dr.Pradipta Kumar Mohapatra

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2:03 am EDT

Air Kolkata Airport Item stuck at Kolkata sorting office

RF054247444CN - package tracking number.

Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
8/5/2015 1:31:00 PM China 200237 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
8/9/2015 3:37:00 PM China BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
8/10/2015 8:02:00 AM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE
8/10/2015 11:00:00 PM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

This is all the information I have received saying it is stuck at the sorting office. It is a dress for a wedding and is needed immediately. Kindly let me know when i can get the package and if it can be released by the customs a soon a possible.
My email address is amanda.[protected]@gmail.com.

Please perform the necessary and prompt action.

Country of complaint: India

Address: Ark Haven, Plot no.6, Palm Groves Co-operative housing society, B.T Kawade Road, Ghorpuri, Pune - 411036., Pune, Maharashtra

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