My account was set to "Automatic Renewal DISABLED." I was billed for a subscription renewal anyway through PayPal. I contested the charge through PayPal, and attempted to close my account on the reunion.com web site. I was required to contact reunion.com via toll-free phone number, and was told by the sales agent that he could not access my information and would have to call me back.
The complaint has been investigated and resolved to the customer’s satisfaction.