The complaint has been investigated and
resolved to the customer's satisfactionResolved ResCare — poor management
resolved to the customer's satisfaction
I was working for this company they were crown homecare when i applied everything was great cuz Giselle was no longer there she had a badd attitude n didn't know how to talk to ppl, anyways when rescare a big company bought them out there were good changes like Gwen and a girl named Heidi. Gwen would always be busy cuz she was the manager so I got to meet Heidi, Heidi was so sweet n nice to me resolved all my problem. But later gwen was gone n Heidi would be the only one helping me out. In 2011 I found out Heidi was not there anymore my pay was not accurate and Chae replaced Heidi she doesn't know how to talk to people and Kim don't speak English they told me that there was not work unless I spoke Korean I was like this is America everyone speaks English, so they have not gotten my pay right and Abrahim tells me everything is okay when its not well don't apply here unless your Korean cause that's all this homecae has become so don't was your time applying here . They had a great employee Heidi and she was Spanish and spoke good English and had great people skills which this office doesn't have anymore so go to BG's and apply I wish thay got rid of Kim. Also their patients don't get the service that they request. The patients get no follow up calls like they used to this company this no good take your family to another homecare.