I had a question about purchasing Fannie Mae real estate from Auction.com. Last month (Saturday, October 15, 2011), I placed a down payment on a piece of property I won the bid on (5894 Village Loop, Fairburn, Ga.), without a real estate agent or attorney advice. During the process of gathering information and placing a deposit ($5, 000) down, I was told by the Auction.com sales rep. that I would be able to inspect and have the property appraisal the same day, with the approval of the listing real estate agent schedule to show the property, or I would be able to have my appraiser to conduct the appraisal on Sunday at 1:30pm, in order to obtain an loan from the financial institution I'm using. My contract was placed on a flashdrive.
The next day arrives and no one was there to let me or the appraiser in to inspect the inside of the home. Sunday, around 1pm I arrived at the house, with the appraiser arriving 20 minutes later. We waited for two hours before I called the real estate agent who listed the property for sale (as directed by the auction rep.). The listing real estate agent asked me how much I purchased the house for. I gave her the answer, she seem like she got upset and stated that she was in Marietta, Ga. and have a customer, and how she was supposed to make an living by selling the house that low, and it will cost her gas money to come to Fairburn, Ga.
I tried on several occasions to contact the closing coordinator agent (Charles Gorosabel) who was handling my case; he resisted or blocked me from having my appraiser to inspect the home on three different requests. Mr. Gorosabel passed my case (REO ID A102MTK/COE 11-14-2011) on to Ali Elwakeel, which ended up with Marissa Kachur. Now I’m still getting the run around from FNF’s National Lender Platform, 400 Corporation Dr., Aliquippa, Pa. 15001.
After all of this, FNF’s National Lender Platform has continued to throw up roadblocks to prevent me and my appraiser from conducting the job of appraising the inside of the property at 5894 Village Loop, Fairburn, Ga. Instead of confronting the listing real estate agent and remind her of the contract agreement and demanded her to do her job and having the property open and available for inspection, the employees at Auction.com and FNF’s National Lender Platform drop the ball on this deal. I drove to the property yesterday, November 10, 2011, and notice that the listing real estate agent has posted signs on the property at 5894 Village Loop, Fairburn, Ga. for open house during the following dates: Oct. 24, 2011, Nov. 2, 2011 and Nov. 8, 2011, with auction date on Nov. 13, 2011. This property was still under contract during that time frame, and we could’ve schedule the appraiser during any of those times stated earlier.
My conclusion is this, since the agents represents the seller, Auction.com and FNF’s National Lender Platform is liars and running a con game on people who do not have any idea of how the process operations. This scam should not be supported or funded by any Federal or State Government agency. The agents are not facilitating me, which prevent me from fulfilling your contractual obligation to purchase the property.
If you, Auction.com or FNF’s National Lender Platform does not provide me access promptly, then I will sue for damages or seek specific performance of the contract through a lawsuit.
Now I'm seeking your help.
Charles McGillis
The complaint has been investigated and resolved to the customer’s satisfaction.