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1.0 5 Reviews

Remitano Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with Remitano at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Remitano reviews & complaints 5

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ComplaintsBoard
S
3:31 pm EST

Remitano Money conversion

I sent my wife some Bitcoin and she used this website to convert the Bitcoin into Syrian money and yal told her if it wasn't $37 or more yal keep it. Well if My money isn't returned to my wife I will be filing a lawsuit against this company and I will take you for everything I can get. Once I file the lawsuit I will not drop it period. Yal theives have one chance to return my money or I swear before God I will ruin this company. You have 24 hours to return my money or I'm contacting every News station, radio station, and news paper I can find and tell them what yal are doing to people

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ComplaintsBoard
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9:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Remitano Frozen balance

Hello sir,

I had my account limited with my funds frozen for not having it verified only for me to get the needed documents and then uploading it where it was successfully approved. I received an email from you saying that my account has been fully verified and that I can continue trading, I tried withdrawing my cons again only to have it frozen again. I have tried reaching out to you guys without any success so I kindly request that you have my account unfrozen as I am a valued member of this great institution. My account is: ugwusamuel230

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ComplaintsBoard
A
1:33 pm EDT

Remitano verification

Good evening,

I am Anderson Mwamba, a miner on remitano app and i have been experiencing problems with the level 2 documents verifications. i have since not been allowed or permitted to apload any more documents.

i am hereby asking for assistance to enable me apload the proper document as advised by your support team before due day.

attached is my national id

my email is :[protected]@gmail.com

kind assist

regards,

Desired outcome: to be verified when i apload the needed documents

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Is Remitano legit?

Our verdict: Remitano emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with Remitano.

Remitano earns 24% level of Trustworthiness

Low Trust Caution: Complaints Board finds Remitano with a 24% trust rating. Suggest safeguarding personal information when using.

Remitano protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We found that Remitano website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.

However ComplaintsBoard has detected that:

  • Remitano has registered the domain name for remitano.com for more than one year, which may indicate stability and longevity.
  • Remitano.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Remitano.com you are considering visiting, which is associated with Remitano, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Remitano as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • Several positive reviews for Remitano have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • Remitano website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
N
6:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Remitano ripper

There is a vendor on remitano with username phfumez he is a ripper, he don't paid the exact money that he suppose to paid, he used to sent fake payment document so that seller can released bitcoin to him...pls kindly check through the feedback in his profile you will see much evidence there...He also ripped me this morning the trade is 48, 165 and he sent 46, 165 and I had released the bitcoin to him before knowing what's happening, I firstly thought that he made a mistake not until I checked his feedback and I see many issues like that...pls kindly find something to do about him

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ComplaintsBoard
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2:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Remitano fraud bitcoin trading platform

21st jan 2018.11.50pm. The buyer id darrid from remitano buy my 1 btc and then cancelled the trade without payment. The trade id 354319t36713893. Since the trade is cancelled, but my btc is not credited back to my account. My btc being locked for 1.362 btc. I was too panic and click my wallet withdrawals, I saw the 1.367 asking me to click ok/ sent / cancelled I don't even remember now. After click, the btc sending out to this wallet 1cy4jc73vcncnaqn4oeunv7uhgkjs1nny8. The next few hour my btc was sending to 1cmmpe1x8ag1an3pfkksjahrhngzyymcvd. I quickly contact live chat for help, someone called naika reply me said don't panic, I will help you, so I thought it will be cancelled sending because that time is still able cancel because not finish processed. But i'm wrong, naika didn't reply to me for 3 hours, btc has successfully sent to that wallet. My account was blocked, not able to login. I still have little btc inside, but no longer able to login again because I don't receive email to login. I beg remitano for 12hours asking to help me check why and give me buyer details. Someone give me the buyer contact and bank details. I call the buyer, we know the answer, he said he didn't receive my btc and keep saying he cancelled the trade was 1 btc, and how come is sending 1.367.

Either is remitano fraud me this time or the system problem, remitano really sent out 1.367 to the buyer, and buyer not admit.

I don't wish another victim like me. I can't sleep for whole night about my btc lost. Remitano live chat.? Sorry no one will help me. Don't waste your time. Sometimes naika, sometime clara they keep changing name and remove chat history. Maybe avoid you to keep the proof to sue them. Do not use remitano to keep your coin.

The buyer full name heng kee chun from perak. If anyone know who know more details, pls do email me at [protected]@yahoo.com I will not use remitano anymore in my life. Is fraud. Scam!

More than 24hours, I still not able to login to my account maybe remitano not allow me to get the proof from the transaction.

Im active user buying and selling alot of btc at remitano. They can block your account as they wish and you lost your coin just like that. I want them to give me explanation. Remitano didnt help me to block the buyer account immediately and blocked my account. Block victim account! What is this!

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O
O
Olaoye Olawale
, US
Feb 26, 2024 7:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

I don't know why but the balance in my account is frozen

M
M
mmcsignal
, MY
Aug 23, 2018 6:22 am EDT

Thanks For Sharing

Totally understand your feeling,
regarding the useless of Remitao Live Support,
I sincerely want to vomit talk to live support,
"each person" having different answer and ok at first,
and finally we are keep waiting with no latest update.

Hope you getting well, I can felt your pain, additional felt useless on Live Support.

Thanks.

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