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My Rel Mobile number is [protected]. On March 17th this year, they suddenly sent SMS informing that they have activated Cricket Update (world Cup) and the charges will be 99 Rs/month + taxes. All my protests fell on deaf ears. They sent as may as 50 SMS in a day, cholking g my mailbox and inspite of repeated assurances that the update will be stopped, they continued. To add insult to injury, after 1 month they snet SMS that they have renewed the update at lower rates (49+ Taxes) This also went on for long.
Then they sent SMS that 'My Tunes' was activated at 49 +Taxes Rs/month
When I fought with their customer care, they sheepishly started refunding the charged amount in bits and pieces.
When They told me that they have refunded everything then I caught them with further cheating in that they 'forgot' to refund some amount This was 5 months after the event (Aug 8th).
They refuse to answer one direct question I am repeatedly posing " WHY DID YOU ACTIVATE THESE SERVICES WITHOUT MY PERMISSION". Whatever their claims, they charge for most of missed calls. When roaming, they make calls to sell their product and then charge roaming incoming charges on that. Written complaints even to their CEO Anil Ambani does not evoke any response, hence it is my gut feeling that all these must be done under his instructions.
In short, shift from Reliance mobile even if you have to forfeit instrument cost and inconvenience of changed number. The comfort is worth.
That is exactly I am going to do the moment I return to my base station in a week's time.
Poorest service of all the Mobile services. We should go the Consumer Court...
my mobile no. is [protected] for termination.
Regards
satyam
Sir
I have given application to terminate my reliance post paid mobile at 17 mar08 after paying full payment. But till time my mobile cant be terminate.
So please give a proper result.
Regards
Satyam
[protected]
hello sir
i am very frustrated about ur reliance services.
mu balance is deducted automatically again and again . i have no call and no sms . i hanve many complaints in x333. but there is no resolution.
deduction date : after 17.04.2008
plz solve my problem i am provide the detail
u plz see this .
my mdn is : [protected]
i have relince sumsumg SCH-N356 WHICH HAS A PROMBLEM afer recharginng with 199 plan which is life long free incomiing how to slove
my ril prepaid no.[protected] slim model no.SCH-N356, FCCID.A3LSCHN356. when i call other mob. then repl.contact to custemer care and call on my mob then repl.swched off.
pls. give me solution as soon as possible.
Thanks.
regards /Arajun Bhagat
Reliance service is hopeless.
I am kamleshkumar Jaiswal, because of some reason by mobile SIM Card is rejected and i am not able to call or recieve any call. then i called to customer care of reliance mobile he suggest me sir you go to reliance gallary or web world you will get SIM Card but i am not geting this card any of the following branches : fort, jogeshwari, sion, bandra. i cant understand why they open reliance gallary when there is no product is available and employee of Reliance gallary also not talking with customer properly. and he told me sir you will get this sim card from outside of rs 300 . i think reliance geting stock but he balck to outsider shp or to distributor. suggest me what i do and where i file a compalint against him.
Regards,
Kamleshkumar Jaiswal,
022-[protected].
hanks
I am not getting through to the Prepaid Customer representative as *333 8369 &[protected] is always engaged . I have been listening to the busy tone music since last 3 days .
When i dial to post paid from a post paid No., the call is transferred to PREPAID but the customer representative never responded my call.
Hi All,
I am the airtel customer for the last 2 years. But recently i switched over to reliance because of the night std free calling facility (11 pm to 6 am). I am recharging the std card with Rs. 675 to get the night std free facility. This month (april) also i recharged with Rs 675 card and using night calls. Unfortunately they are reducing the cost when i was calling in between 11 pm to 6 am. I contacted with customer care and inquire on this... These stupid guys coolly telling that the card cost was increased from 67s to 875 to get this facility. There is no message from them on this. Unnecessarily i recharged with std card Rs. 675 which is not using the night free calls. What a shame on this. Reliance people are not giving any information on this. And also everytime the calls were disconnected after 15 mins... I really feel so bad why i switched over from airtel to reliance.. Guys reliance is cheated everyone. My suggestion don't switch over to reliance... Reliance is cheated customer...