Complaints & Reviews

Fake Travel Package

I bought the package from them at AED 40, 000. Now I am after them for hotel booking but every time, they have excuses and it being more than two years now. Now their emails are also not working.

Surprisingly i have observed that other travel plannings are using the same approach what reliance used to trapped me.

I would request everyone not to fall on the calls for any free gift vouchers and don't bring ur family with you for any event in the hotel.

I would also request dubai authorities to please do something about these fraudulents and help me I getting my amount back.

Fake Travel Package

Travel offers

Hi, I had taken a package from them regarding a travel offers. I was promised so many things. In return I did have to pay a huge amount .
Later, I realized that they are fake and I tried my level best to get my refund. They promised me that they will. But in vain. Now the manager in Abu Dhabi, mr. Irshad says he is no longer in the company. The main branch head Mr. Sajeer cannot be got on call.

What can I do to get this money back?

Pls help.

Reimbursement and Booking

We have been following-up about our reimbursement of Aed 2, 259 and Cove Rotana booking fore 20th march and we have not been getting a positive reply we have been following on this matter for a long time but there is no settlement. We have also been calling the phone but all al them have been closed. Please let us have reply

My Name id Ashish Jain and Phone Number [protected]

If you are unable to make the further booking, Please give back the our balance payment,

tourism package

Trying to get a refund after 'n' number of failed promises, on the services at first & then on the...

won't cancel membership

I have paid aed 7500 to reliance hub services for membership, they promised me to cancel it anytime if I have...

holiday packages

Biggest fraud company I have come across. I paid them 15k for a package and due to their false information about the payment plan, we requested to cancel the agreement within 7 days. This all happened in October 2019. Till now no response to our numerous calls and emails.we don't know who or how to report these fraudsters to. Visited their office today for the refund, but their office has been sealed by the Economy deptt

  • As
    Ashish1976 Feb 24, 2020

    Have you put a complaint. This company has been sealed by the Dubai Economic Department. Please let us have an idea if you have made a complaint and what is the procedure

    0 Votes


This is by far the worst company I have encounter in my years of living in the country. They are all Con...

Reliance Hub Services

tours & travel

Hi, this is the worst company with poor customer service. I cancelled my request within 24 hours after paying...

3 week holiday membership package

I have been member of 3 +1 complimentary weeks holiday package from last one year, but unfortunately the service is very poor they are not committed to what is promised me at the time of taking package.

3-4 times they denied my Holiday booking, by some or the other excuses. I am going to back out of this and need my refund immediately.

MR Akhter is the owner and cheating the public by false promise. Action should be taken immediately to stop them committing big fraud to its members..

My membership details are Welcome Letter RHS-DXB-100441

  • Updated by Syed Bilal Ahmad · Dec 20, 2019

    I hope to get the resolution soon so that I don’t have to take legal route to expose this company..

untrustable, fraud company and false promises

I canceled the package that I got from Reliance Hub Services due to their very very very very poor customer...

Bronze membership

I received a call from.them and informed tgat won gold coin and hotel stay. I went there ad they told we they...

travel package

I purchased a 25, 000 aed worth travel package the offered. They promised and signed up contract with certain set of services. When I contact them, they will ask you to send an email. Once email send, with several reminders and phone calls, they take minimum 3-4 weeks to give a first response. The final excuse will be either 1. You have to make the booking 2 months prior to the travel date, (one month you already lost on follow ups) otherwise some other lame excuses such as all hotels are fully booked and ask you to give another date for booking. The free voucher they offer is not practically usable in asian countries as they promise bacause the advance payment they will ask you in the name sake of govt. Taxes is more than the hotel rates you can easilt find from bookingdotkom. So it is clear that they do not intend to provide a service but keep on selling product packages which they will never deliver by giving you excuses after excuses.

I would like to know from those who already lost their money by purchasing their fake packagesin dubai or abudhabi been later able to obtain a refund either 1) directly from them or 2) through consumer rights/court case.

I have decided that I will build the case through formal documented booking enquiries and follow ups enough to file a case in consumer affairs court in dubai/abudhabi.
I have appointed a strong legal consultant already working on my case.

If you are in a similar situation, feel cheated by purchasing their package, but unable to obtain a refund/compensation, please feel free to contact me. I will provide necessary informal legal advise free of cost and can gurantee that you will be able to claim the refund and a compensation for your losses if you may have documented justifications for it.
You can whattzap me on zerofivetwo sevenfive oneoneone seventhree. Zero5two7511173.
Regards, jw

  • Gs
    GS 19 Dec 12, 2019

    Hi, me too a victim.. This reliancehubservices gives false promises to people and never get it done on time by giving silly excuses.. I am really disappointed with them.. can you please advice me on how to tackle this issue..

    1 Votes
  • Aa
    Aadilsk Dec 30, 2019

    Hello Everyone .. Reliance All guys are planning to run way, They have already closed the office in Abu dhabi, and they are also not available in Dubai . Every one start complaining in the police against them before they all leave ...

    1 Votes

requesting to refund my payment

Dear Reliance Team,
I would like to express my dissatisfaction and disapointment on the services you have given to us.
We have purchase a vacation package to Europe of 25000AED with a downpayment of 12500AED. We have started using it and to our dismay every hotel booking request we have to beg and follow up till last minute. We end up paying our hotel booking and to be reimburse to reliance hub. Till date full amount is not refunded with constant follow ups.We are fed and tired with the staff with all the lies and promises. Your interest is just taking money and no interest of giving a quality service..

We would like to reimburse our remaining money with reliance hub as we dont want to suffer every time we require a hotel booking or vacation. This is not a vacation package it is like you bought a hammer and punching in your head.we are very tired dealing with your staff who are unprofessional and liars..

We are now on process of filling a formal complaint if our monies are not refunded and come up with ammicable solution.

Anybody want to join me in filling complain can call me thru my mobile number [protected].

  • 3t
    3TJW Dec 12, 2019

    Have you filed a case already and got refund or compensation? I would like to hear some advise on how you filed the case? pls contact me on zero527511173

    0 Votes

refund not received more than 3 months now.

I was called for collecting free coupons and gold coin. 45 to 50 mins they kept explaining on the product. Then I told them I cannot pay so big amount of 25000 dhiram and told no. They kept insisting and forcing in one way or other by giving offers. Then finally told offer is valid only for today and asked to make 1000 AED payment today and avail services. Later if you like continue or withdraw. Have few signed papers with no company VAT registration or stamp. I made the payment unfortunately, just half n hour later when I read the reviews and thought how can thay add/ delete stuff as per i customers payment capability. I immediately went back and asked them to not proceed with banking transaction and cancel the payment. They told no it's all automatic and we cannot cancel. I insisted lot, sent emails, chasing them more than 3 months but They did not. I went to police station in Al jafliya but they asked me to go to Rashidiya police station. They even tried calling their office number.. So basically this company does not exist & they push ppl so much to take the offer and pay as much as we can.
I need my money back as I have not availed any services. So many ppl cannot lie. Pls help me getting my refund.

travel and tours

My name is Ana.
We paid travel tour services for this company.
We constantly communicating about our booking since May 2019. But until now we didn't receive our reservations. Our vacation is Dec 12 but until now we didn't receive any booking, their abu dhabi office always promise that they will going to give as the voucher. Now, they are not responding anymore. I want my money to return!!!

  • 3t
    3TJW Dec 12, 2019

    As far as My experience with them is concerned, they drag you to a point where you start to believe you are cheated. There are so many people complaining. Can you pls contact me on zero527511173 and advise if you plan to file a case and if yes how?

    0 Votes

service deficiency

Very bad experience from ths company..this is a fraud company..I requested 4 service from this team not even a single one I received..last Sunday I went to their office its shut down then I call to shoukath Ali he told will up date tmro..till now I call him more than 15 times...he is not answering..when I call from other phone he pick the call and suddenly cut the call by reliazing its me..I am going to start a campaign against reliance hub services...

  • Updated by Binu Paul · Nov 28, 2019

    My name is binu Paul pls contact me those who want to join with me...0544916237 those who in al ain please inform you friends thy are now in radison hotel al ain.. don't get trap by reliance hub services..thy offer gold coin and more don't get trap it's a big trap..

  • Ot
    O T Dec 04, 2019

    Hello How can I contact you ? I also lost money so need to plan an action plan against these fraud company

    0 Votes
  • 3t
    3TJW Dec 12, 2019

    Have you lost your money for a false service? If yes did you file a compliant.

    1 Votes
  • Fr
    Frankie M. Dec 29, 2019

    Hello..your number was not shown since its will you file complaint?please send me a message..thanks


    0 Votes
  • Fr
    Frankie M. Dec 29, 2019

    @Frankie M. 0 5 6 9 9 6 0 4 5 2

    0 Votes

reliance hub services cheating company.

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fraud and customer service

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