Regional Acceptance review: Hard pull without every applying!

I checked refinance rates and terms online, just checked. I never applied for a loan, never gave permission to pull my credit, I never even entered my SSN and all of the sudden I have several notices of a hard credit pull from Regional Acceptance. I tried to call them to get an answer and for them to remove this but cannot get anyone. This is shady and I haven't even applied for a loan!