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Redbox Automated Retail Customer Service

Redbox Automated Retail, LLC

1 Tower Ln Ste 900
Oakbrook Terrace
Illinois
United States - IL60181

Customer Support Phone Numbers

Mon6:00 AM - 12:00 AM
Tue6:00 AM - 12:00 AM
Wed6:00 AM - 12:00 AM
Thu6:00 AM - 12:00 AM
Fri6:00 AM - 12:00 AM
Sat6:00 AM - 12:00 AM
Sun6:00 AM - 12:00 AM

Redbox Automated Retail Complaints & Reviews

Redbox Automated Retail — the redbox at this location didn’t process the two returns I made today

I returned two movies today 11/24/19 at a Redbox that didn't process either return. I put the movies in the box in...

Other  · Nov 24, 2019

Redbox Automated Retail — unauthorized charges

I rented movies for the first time from Redbox last week which were returned the next day. Since then I have been...

Other  · Nov 09, 2019

Redbox Automated Retail — charged me for movies I returned 2x

I rented movies back in 6/19 last time I rented from then as well as of October they took 40 dollars 3 months later I...

Other  · Oct 04, 2019

Redbox Automated Retail — abysmal customer service

Trying to remove a fraudulent charge made against my card on a Redbox kiosk. Called Customer Service three times and...

DVD Order & Rental  · Jun 22, 2019

Redbox Automated Retail — overcharged

Rented 3 movies on Mon 11/19, $6.39 debited from my account! Took them back before deadline on Wednesday 11/21, card...

Entertainment  · Dec 16, 2018

Redbox Automated Retail — charges

I have many charges over the pass two years from you that I know are incorrect!! I would appreciate something in return...

SAINT JOSEPH Entertainment  · Nov 19, 2018

Redbox Automated Retail — dvds

Yall keep taking money off my debit card for movies i have returned or already paid for. I want my money back. It ha...

Walnut Ridge Work at Home  · Oct 20, 2018

Redbox Automated Retail — returning movies

I tried returning movies 3 times this week and the machine wouldnt accept them! I am disabled and dont drive. Getting a...

Sequim Sports & Recreation  · Sep 28, 2018

Redbox Automated Retail — online chat

5/15/18. I won two Redbox coupons via the Safeway Monopoly game but they did not work at the kiosks at our location. The...

Entertainment  · May 15, 2018

Redbox Automated Retail — never have I had a successful purchase from redbox

I bank with a credit union my first time renting from Redbox with this bank and they hold my money saying it's a pre...

Other  · May 05, 2018

Redbox Automated Retail — poor account troubleshooting service and abysmal dvd stock in area

Because of Redbox's obscene password requirements, I had to request a password reset due to not being able to remember...

DVD Order & Rental  · Apr 28, 2018

Redbox Automated Retail — kiosk and customer service.

i recently called and informed the Redbox customer service that a game i rented wouldn't play and that i returned it the...

Redbox Automated Retail — the movies in the redbox located at the walgreens in taylor texas.

This week I have had too return a DVD three times this will be my fourth.Its the movie Going In Style..I think some one...

Redbox — bad experience

I will not use RedBox again!! I have used them for a long time and usually I was happy, but my recent experience was not...

Redbox Automated Retail — no disc in kiosk

Rented a movie online and was directed to a Kiosk nearby. Tried to receive it and was told by the machine it wasn't...

Redbox Automated Retail — wrong movie

I went to the Redbox at the Royal Farms on Middlebourough road in Essex Md. I chose the movie "Dont Breathe", and paid...

Redbox Automated Retail — the movie "the boss"

I have tried to rent this movie twice. The first time it wouldn't play, but another dvd did, so I know it is not my...

Redbox — they took my money!

RedBox charged me twice and took $120 from my card. I have no idea what these charges were for, I didn't buy or...

Redbox — dvd damaged

We rented Roots, an 8 he. Miniseries, that half way thru. Froze up and we we had to skip scenes and got scenes to start...

Redbox — a rental movie

I rented a movie from a redbox inside of a Walmart in Rockport Arkansas. The redbox was located by the door on the...

Redbox — zootopia

Hello I get movies and games from you all the time but this is the worst experience i've had I rented zootopia and...

Redbox — renting a movie that doesn't work.

Rented a movie I put it in my xbox one and the screen pops up black saying. ( Please try a different disc, We cant play...

Redbox — wrong movie

I paid for Alice through the looking glass DVD at the Redbox Kiosk located at the 7-11 on Genesee, but instead I got the...

Redbox — unable to return movies due to a broken kiosk

I had two DVDs checked out. The next day, the kiosk broke. Redbox argued with the business over fault for the terminal...

Redbox Automated Retail, LLC — systematic overcharges

Redbox calculates your rental time from the minute you reserve a movie, then bases a late return after 9 p.m. Due to how...

Redbox — denies disc was received, charged my account

I rented two dvds from our local redbox just over two weeks ago. After two days, I returned both dvds to the same redbox...

Redbox — charged for entire movie/game never rented.

My bank account was zapped for the price of a movie (I never heard of) and an xbox game (don't have xbox). Redbox ha...

Redbox — dvd rental

I rented two movies, returned them the very next day and was heavily overcharged a month later even was told one was not...

Redbox — false charges on my account

DO NOT RENT MOVIES FROM REDBOX!!! This company is ridiculous!! I will NEVER rent a movie from here again! This is the...

Redbox — bad dvds

On multiple occasions my family and I have gotten movies from redbox that skipped, froze, or would not play at all...

Redbox — customer service

I rented two movies from Redbox to play on my DVD player that's not hooked to anything online. One move played fine...

Redbox — received paper copy of disc

Rented NBA2K15 and when opened, discovered that the disc inside was a paper, color copy of the disc. I called Redbox so...

Redbox — quality control

This is the complaint that I lodged with the Better Business Bureau: Over time, on three to five occasions I, there...

Red Box — property destruction

redbox dvd stopped playing. Picture froze and would not FF, skip, or even open. Had to turn player off and back on to...

Redbox — charged for a disc I did return

Rented two movies from Redbox. Watched one and returned it the next day. Kept the 2nd disc for a 2nd day and then turned...

Redbox — customer service / description of product on offer

This company does everything in its power to avoid any actual customer service and forces you to go through an automated...

Redbox — charges for movie that was wrong

I rented a movie at redbox it was the wrong movie that I received they said to take it back that day and I could have 2...

Red Box — to many charges on my card

I hate Red Box so much. You rent movies and they charge you so much of you do not turn them in. They do not charge you 1...

Redbox — exorbitant unauthorized charges

I used Redbox for a while and just noticed a bunch of exorbitant unauthorized charges on my bank statement. I don't...

Redbox — charges for a returned dvd

My son rented the 7 PHYCoPaths on 3/10/13, he then forgot to get it when it came out and the rental machine took it...