SUBMIT A COMPLAINT

[Resolved] Red Ribbon Bakeshopthe icing is already expired 3 days before the expected expiration date.

5
C Jul 14, 2019

My friend bought the cake from Red Ribbon SM Calamba Branch and it was given to us Thursday July 11, 2019 the same day that they bought it. We are expecting that it will not be soiled before the said consume before date which is July 16, 2019. But after 2 days Saturday July 13, 2019, the icing has already mildew (amag). We are disappointed because of the purchased cake

the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.

  • Red Ribbon Bakeshop's response · Jul 14, 2019

    Hi mam cj, we are very sorry for what happened. This is Charlotte Bonifacio restaurant manager of redribbon sm calamba branch. You can reach me to this number 09178706693 to know more about what happened with the cake. Hope to here from you soon mam/sir. Thank you.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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