The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Red Ribbon Bakeshopthe icing is already expired 3 days before the expected expiration date.

C Jul 14, 2019
This review was posted by
a verified customer
Verified customer

My friend bought the cake from Red Ribbon SM Calamba Branch and it was given to us Thursday July 11, 2019 the same day that they bought it. We are expecting that it will not be soiled before the said consume before date which is July 16, 2019. But after 2 days Saturday July 13, 2019, the icing has already mildew (amag). We are disappointed because of the purchased cake

the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.
the icing is already expired 3 days before the expected expiration date.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Red Ribbon Bakeshop's response · Jul 14, 2019

    Hi mam cj, we are very sorry for what happened. This is Charlotte Bonifacio restaurant manager of redribbon sm calamba branch. You can reach me to this number [protected] to know more about what happened with the cake. Hope to here from you soon mam/sir. Thank you.

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