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CB Passport Services Review of Ratnesh Kumar Pathak
Ratnesh Kumar Pathak

Ratnesh Kumar Pathak review: Closing letter of my earlier passport application

R
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12:02 am EST
Resolved
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Dear Sir,

My name is Ratnesh Kumar Pathak and i am working in an MNC as Marketing Manager in Delhi

Kindly look into the matter as i am now frustrated with the attitude/behavior of Patna Passport office officials.

Background:

In the year [protected] i had applied and deposited the required fee for my passport from Patna Passport office. Unfortunately the receipt got misplaced in which the file no./ date and other detail were mentioned.

I approached to the Passport office several times but they always asked for my file no. which was not available with me. Finally i decided to leave as i didn't want to bribe that time.

I never thought that i will be getting opportunity to visit foreign countries for my official purpose, but now i am being asked for the status of passport as i may be sent for offical tour to other countries.
Though online application submission i came to know that In case i had applied for passport in past file ano. application date and closing letter of the same is required to complete the form.

I have been on my toe to get these details from Patna office. My relative went there at least 10 times, followed all instructions religiously but all went in vain, now they are not even treating us properly, they are asking for the fresh file no. of the application, which unfortunately can't be given as in absence of the previous detail i can't complete the online form submission of the passport.

Current Status

With due respect, i would like to bring to your notice that i am being harassed by the official of Patna passport office. Despite being humble they are not responding properly

They initially asked to write a mail which immediately i sent the mail (pl. refer the base mail) as i am now working in Delhi hence i can't afford to go personally all the time.

I sent my relative to inquire about the development, as no body picks up the call and they even don't know how to behave with anybody.

Then they suggested to make the affidavit about the loss of receipt of the fee and document submitted, we got the affidavit made and submitted to the officials of Patna Passport Office.

After that they asked for the fresh application no/reg. no., for the new passport, again i sent the same (mentioned below).

Now indirectly they are seeking bribe as now they are asking for File no. which can't be generated in absence of the closing letter/status and file no. of the earlier application.

Now i feel i am helpless as my organization is asking for the passport and i am unable to get this done.

Way Forward

Request your Kind support as neither i have approach to higher authority nor i want to bribe.

Under such circumstances i request to kindly help me to get my closing letter of my earlier application for passport which i had submitted in the year of [protected].

I would be highly indebted for your kind support.

I am sure my voice will be heard and needful will be done.

Regards

Ratnesh Kumar pathak

Mob. - [protected] / [protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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