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PSmith90125

Los Angeles, US
Registration date: Sep 16, 2012
0 helpful votes

PSmith90125’s comments

Agoda won't allow reviews of the hotels they list unless you have booked and paid for it.

I attempted to book the best western in Naha, Japan, and was subjected to a bait-and-switch. The hotel refused to honour the Agoda price, and refused to honour the price advertised on their own website. I got there, bag in hand, and the thieves demanded more money for the room.

Thankfully, credit cards allow chargebacks.
DO NOT book at the Best Western in Naha, Japan. I attempted to book a room and was subjected to a bait-and-switch.

They advertise a low price on the hotel's website, about US$60 for a single person. I attempted to book a room through their website. For ten days, including tax, it should have cost approximately US$480.

However, when I got through to the payment section, the price was inflated to over $600.

When I attempted to contact their third-rate "manager", a thief named Shoko Toyooka, who refused to see this as the hotel's problem. Their "solution" was to inflate it further, telling me 12, 000yen for a single room, or US$153 per night.

How stupid and dishonest does someone have to be to run a business like that? Does they "think" I'm stupid enough to pay more after they've already demonstrated their dishonesty?

There are other hotels in Naha, so I have booked elsewhere. I suggest you do, too. And if you've also been subjected to a bait-and-switch by those thieves, write a review.