This is how books a million stays in business. I was told this by the clerk that checked.me out. She said that the employees are told to sign up customers or they will be fired. They have a quota and they get in trouble from senior management. I am not fond of there customer service style. I think this is a failing company trying to stay alive. I buy from Amazon or Barnes. At least at Barnes you don't get hassled to join a membership and unknowingly get signed up for magazines you never wanted.
