I won 7 items on dealfun at xmas time only to have an email last week to say the items were cancelled, my money was refunded back into my credit card account. Also bid vouchers to the value of their retail price.
My problem has been:
No items that i wanted to bid on ( nothing similar to what i had previously won)
vouchers expiring each day as i couldnt use them fast enough
for the past few days each time i went to bid, the site would log me off and i wasted 100s of bid vouchers as the auctions had finished.
The deal wheel has been out of action the past few days
Now the site is down for maintainance for two days
I have made 2 requests in the past three days long with several follow ups and no answer to date.
I am very disappointed with the customer support not answering my emails.
i have the same problem as above here and beginning to wonder what is happening.
i had the same happen to me with the same letter as did my daughter.
Thankfully we have had our credit cards reimbursed.
However, the site has disppeared for maintainence they say.
What worrys me is :just before the site went done i looked in my account and found that my credit card details have disappeared.
I queried this 3days ago and still had no reply i have followed this up every few hrs and still no reply.
I want to know what is happening with this site as it is looking more dodgy every day that passes
