I cocktail waitress at a casino in St.Charle Mo. I wear heels madatorily, so the ball of my feet hurt horribly. I went to good feet and the lady gave me inserts then brought out a pair of tennis shoe that she had in the back and told me to try it out. I reminded her that my feet only hurt in heels and she insisted that they work the same in heels and tennis shoes. She went on about how the insert would lift the ball of my foot up so it would fix the problem. She brought out another set and said they were relaxers and that I need them for after wearing the larger arched ones. Then I said ok ill try them out and asked how much. $269.00 for just the heel inserts! It was over $600.00 for the whole system. I bought the heel inserts and now my back hurts. They do not work like she said at all. I plan on going back tomarrow, but Im sure after reading all the above stories she will say that I only bought the one pair and thats why its not working. Goot Feet store is a hudge scam.