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customer no more

US
Registration date: Feb 15, 2011
0 helpful votes

customer no more’s comments

We need to be careful here. There is Carports. com and Carolina Carports. com. Two different companies. Let's not lump them together.
Most of these are old but let me tell you they have not learned anything (Carolina Car Ports). No customer service, no customer interest after they get your order and money. I scheduled a date and took a day of vacation, they did not show. The next day I had plans and they were at my gate at daybreak. I had to cancel my plans. I had called on the scheduled day and the home office told me they would be there that day. Not! Wasted a day of vacation and messed up my plans the next day. Two days screwed thanks to them. You would have thought they could have called to let me know what was going on but, no, they don't care about the customer only getting their order and money.

On a side note, the installation crew was excellent, professional, and skilled. They worked so well together it was a treat to watch them work. If only the parent company were half as good.