The complaint has been investigated and resolved to the customer’s satisfaction.
We had a problem with one of the day tours we took ON Feb 14th 2009 with Tours R Us..
Below is a copy of the email we have posted on the website of Tours R Us
request your help in ensuring that some corrective action is taken against the driver of the bus i.e. KEN who also happens to be the owner of the company !!!
Hi
My family and I (Husband, 7 month son...