I also bought a car from Car Hop and I am amazed at all of the horror stories. I was in a "situation" where I needed to inquire about a car purchase. I walked in an was only expecting to ask some questions. Well one thing lead to another and after the paperwork was done, they tried to put me in an old nasty car. They knew that I didn't like it. I then stated that I had a $500 deposit if that would help to get me in something that I would drive my kids around in. They put me in a much nicer minivan and I was satisfied. Although one headlight was out and there was this screetching belt noise going on. They told me to bring it back in on Monday (this was a Friday) and they would fix the headlight and look at the belt. I did as they said, however, the belt was not fixed. They just lubed it and sent me on my way. Well I had to make a trip to Texas and on that trip, the belt broke. I called them, they towed it and fixed the belt with only a minor inconvenience. I chose the mechanic and all was good. About 90 days after having my van, something else went wrong and I really started to second guess buying this vehicle. They told me that I was responsible according to the warranty. Ok, fine. Fair is fair. I bugged them one more time to ask for some help since I had just bought the car and they agreed to pay half of the bill. Again, with my own mechanic. I now have the car paid off and did not have any further issues with them. I won't say that they care about their customers but after all, this is a "second chance" place. So when all is said and done, I am okay with the company. I could have just been one of those people that got lucky and didn't have any major hassles with them. Sorry for everyone else's misfortune. Nobody deserves to be treated badly.
