Please call this number. [protected]. It is automated. Keep hitting 0 for operator. You will get a live person soon after. Give them the 6 numbers required beginning in S and ask for your refund. I have been getting screwed by TWX for years. They will refund in 72 hours but I have asked for my credit card # to be removed over and over. I just got hit again today. I am going to file charges with the fraud department. You can get all info you need from your bank. These guys need to be stopped. Hope this helps. Please get a confirmation number of the refund plus the operators name. Good Luck
Sincerely.
Adele
