Your gas bill has nothing to do with NWP, other than it's the company that sends it to you. It's your Apartment community and your local utility district that is charging you this amount, not NWP. NWP only bills on behalf of the property (it's client). If you have a billing discrepancy, it's most likely a faulty meter that your property won't bother to replace or repair, or a billing error by the Utility company. Unfortunately, NWP bears the wrath of angry residents, when the property is to blame.
NWP is not ripping you off - your Utility Co. is. See, your Utility Co. bills the property and the property bills you. All NWP does is process the bills and allocate them out to the residents, on behalf of the property. They are only a billing service, not the actual Utility Company. Oh, and fyi - water, sewer and trash are services paid by residents everywhere. This is the norm. You can't live somewhere and not pay for what you use. Also, pest control is a service that your property is deciding to bill you for, not NWP. They are only billing for what the property dictates they bill for.
First off, you have to understand utilities. Your property is charging you those fees, not NWP. They have to pass on the cost of utilities & fees to the residents to recover their loss, or they'd be in the hole. Second, you have to understand sub-metering verses RUBS (ratio utility billing system). If you choose to live at a property that was built without individual sub-meters, then it's YOUR fault. Your bill will be formulated based on an allocation method chosen by your property, not by NWP. See, your property receives a HUGE bill for ALL the water/elec/sewer/trash/etc. used at the property every month and has to find a way to fairly distribute it out to the residents. They can do this by taking into account the square footage, number of occupants, etc. But it is legal, and you are bound to pay your utilities per your lease agreement. My advice? Don't balme NWP - just find an apartment community that has individual sub-meters, that way you are paying for what what you actually consume. You might still have the fees, but if you owned your own home and paid your water/sewer/trash/elec/gas soley on your own, I promise you that your fees would be more than any of those found on your NWP bill. Oh, and the person who complained of an increase in utility charges? Why are you blaming NWP? Again, they are NOT the utility district. Rates flucuate, they are seasonal, they go up - but NWP does not dictate this, the Utility company does. NWP is a billing service and has no influence over costs and rates. And to the last woman who was so upset about her unit size, the maintenance staff, unauthorized tenants and the hot water issues - why are you smearing a company's name when these are obviously complaints that need to be brought to the attention of your property manager, not against NWP. If people were a little more informed, they would know where to direct their anger.
