I sent in my 3 dates for a cruise to Mexico and was told I will be getting a bill for govt fees and port charges. I waited about 3 to 4 weeks before they sent me the amount to pay saying that after I pay I cannot change anything. Meanwhile I have no dates confirmed but they want their money. I wen on line to check out this company and found all those horrible reviews. I am throwing it away and not even going to respond. I found cheaper cruises on line. I also have a 5nights 4 day trip with them I dont think I will be sending it out. Thanks for your comments. That really helps.