Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Make sure you explain to her the threatening calls you have been received and give her the names
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person
Speak to the manager
Her name is Cindy Springstein
[protected]
Speak to the manager
Her name is Cindy Springstein
[protected]
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Well DAWNIETTE & MAGGIE
The problem is that even if you're one (1) day late they are hounding you as if you're 3 months late.
Most banks (or other lending institutions) will not contact you until you are past the 10 day grace period where a late fee will be tacked to your account.
Why you ask?
Because most Reputable institutions take certain things into consideration such as mail, website malfunctions, and so forth.
However regardless of why you're late, there is no reason (ABSOLUTELY NO REASON) why they should be rude, nasty, obnoxious, or inconsiderate when they call.
I'm a customer service manager and if I ever heard one of my employees THREATENING a customer they would be properly dealt with and more than likely terminated.
Also, you do not release information to anyone other than the person(s) who is on the loan. You do not threaten or give personal information to any listed reference. Your only goal is to obtain contact information so you can contact the person(s) on the loan.
You do NOT harass friends, co workers, bosses, or family.
As a matter of fact, do you NOT HARASS ANYONE.
You only find out when they are making the payment and that's it. If the payment has not been received by the date agreed upon, you make another COURTESY call stating you haven't received the payment and go from there. All this can be done without threatening the buyer or being rude or nasty to them.
Yes proceedures have to be followed, but personal vendettas, grudges, rudiness, arrogance, and being nasty toward customers is absolutely un called for.
Well MAGGIE
The problem is that even if you're one (1) day late they are hounding you as if you're 3 months late.
Most banks (or other lending institutions) will not contact you until you are past the 10 day grace period where a late fee will be tacked to your account.
Why you ask?
Because most Reputable institutions take certain things into consideration such as mail, website malfunctions, and so forth.
However regardless of why you're late, there is no reason (ABSOLUTELY NO REASON) why they should be rude, nasty, obnoxious, or inconsiderate when they call.
I'm a customer service manager and if I ever heard one of my employees THREATENING a customer they would be properly dealt with and more than likely terminated.
Also, you do not release information to anyone other than the person(s) who is on the loan. You do not threaten or give personal information to any listed reference. Your only goal is to obtain contact information so you can contact the person(s) on the loan.
You do NOT harass friends, co workers, bosses, or family.
As a matter of fact, do you NOT HARASS ANYONE.
You only find out when they are making the payment and that's it. If the payment has not been received by the date agreed upon, you make another COURTESY call stating you haven't received the payment and go from there. All this can be done without threatening the buyer or being rude or nasty to them.
Yes proceedures have to be followed, but personal vendettas, grudges, rudiness, arrogance, and being nasty toward customers is absolutely un called for.
True, pay your bills on time.
HOWEVER, if you are late with a bill, does that give a lender the right to be nasty, and rude to you?
Bottom line
NO
IT DOESN'T!
Regardless of the reason.
No company has the right t obe rude and nasty to you
That's the bottom line.
There are ways to contact a customer to get a reason why they are late without being rude and treating them like they are less than you.
That is TOTALLY UNACCEPTABLE!
I am a customer Service manager, and if I ever find out one of my employess wre rude to a customer they would be written up and possible terminated.
It is so obvious, she works CPS.
And it's very disturbing on how she defends their acts.
I believe she does work for CPS, and if so she should be ashamed to be employed by such a rude and falling organization
Well, here' are two (2) questions I will pose directly to you dawniette that is simple and clear...
1)If you are not employed by CPS (Consumer Portfolio Services) why do you defend this company that consistently harass people?
2) Why do you condone the fact that this company is arguably rude and obnoxious to its customers, threatens their customers, and release their customers’ PERSONAL information to others who are not on the auto loan?
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person.
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person
Otherwise, everytime you call. get the persons name who you spoke with and inform them that you are recording the conversation
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person
Otherwise, everytime you call. get the persons name who you spoke with and inform them that you are recording the conversation
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person
Otherwise, everytime you call. get the persons name who you spoke with and inform them that you are recording the conversation
Call and speak to Cindy Springstein.
She is a Manager for CPS.
[protected]
She seems to be a VERY helpful person
Otherwise, everytime you call. get the persons name who you spoke with and inform them that you are recording the conversation
