There is no criticism of Monavie that would be to extreme in my opinion. As far as I'm concerned, it is a criminal enterprise.
If Todd and Amy told you that all it takes is hard work to reach Black Diamond, they lied to you. Monavie's Income Disclosure Statement shows that only 12 out of 35471 distributors reached Black Diamond -- that's 1/3000! You'd be far better off playing roulette.
http://www.monavie.com/pdf/corporate/income_disclosure_statement.pdf
If Todd and Amy misrepresented the "business opportunity" you should strongly consider filing a complaint against them and Monavie LLC with the FTC. It's illegal to misreprent the buisness the way they did.
At this point, I would be pretty worried about getting a refund from the company. They seem to be going down the tubes fast, and at some point before they sink, they will simply stop processing those outstanding refunds (and distributor paychecks too for that matter).
The Better Business Bureau sure seems to think that Monavie is a scam -- they gave the company an "F" rating.
http://utah.bbb.org/WWWRoot/Report.aspx?site=139&bbb=1166&firm=21000953