concernedcitizen2010

RE: EXS Credit Card Processing posts by Yani92625: Being that you have posted the same comment on a LOT of complaints against other companies, I must agree with one of the other posters. It does appear you are simply promoting/advertising them...

Paypal is a NIGHTMARE to deal with! I, too, have had many of the same problems listed above. After years of dealing with them, they decided one of my products (which is perfectly legal!) 'violated their rules'. They told me to remove Paypal as a payment option, which I did. I removed ALL of the links from my eBay auctions. They reinstated me.

Then, a couple of days later I get an email saying I am yet again suspended. Turns out two buyers managed to pay via Paypal. I took a look at the auction link. Nope. No Paypal as payment option. I looked at the invoice. Lo and Behold, there it was. EBay (I'm assuming. Or Paypal...) had put Paypal as an option to pay! Even after I had physically gone through each and every listing to remove them and add another method!

I contacted Paypal about it, but they could care less. They said I was at fault! That I 'should have reversed the payment or refused it." WTF!?!? I didn't even KNOW they had gone through until AFTER they froze my account, which didn't allow me to do ANYTHING with it! I wrote them again. I called, had the rep look at the listing. (One guy even commented I had a line on there that said "DO NOT PAY WITH PAYPAL!") They still didn't care. What a bunch of jerks!

THEN, I requested my money to be mailed to me. That was a nightmare, too. Again, had to jump through all their hoops. Emails sent back to me were returned with an answer, but obviously they hadn't even read my emails. I finally wrote them back a final time, asking if they even read the emails they get. A final phone call to them did get action and they sent me my check, less, of course, their $1.50 'processing fee'. I've read about others that have had Paypal do the same to them and hold thousands of dollars for 180 days, too!

Paypal is a NIGHTMARE to deal with! I, too, have had many of the same problems listed above. After years of dealing with them, they decided one of my products (which is perfectly legal!) 'violated their rules'. They told me to remove Paypal as a payment option, which I did. I removed ALL of the links from my eBay auctions. They reinstated me.

Then, a couple of days later I get an email saying I am yet again suspended. Turns out two buyers managed to pay via Paypal. I took a look at the auction link. Nope. No Paypal as payment option. I looked at the invoice. Lo and Behold, there it was. EBay (I'm assuming. Or Paypal...) had put Paypal as an option to pay! Even after I had physically gone through each and every listing to remove them and add another method!

I contacted Paypal about it, but they could care less. They said I was at fault! That I 'should have reversed the payment or refused it." WTF!?!? I didn't even KNOW they had gone through until AFTER they froze my account, which didn't allow me to do ANYTHING with it! I wrote them again. I called, had the rep look at the listing. (One guy even commented I had a line on there that said "DO NOT PAY WITH PAYPAL!") They still didn't care. What a bunch of jerks!

THEN, I requested my money to be mailed to me. That was a nightmare, too. Again, had to jump through all their hoops. Emails sent back to me were returned with an answer, but obviously they hadn't even read my emails. I finally wrote them back a final time, asking if they even read the emails they get. A final phone call to them did get action and they sent me my check, less, of course, their $1.50 'processing fee'. I've read about others that have had Paypal do the same to them and hold thousands of dollars for 180 days, too!

Oh, and in the meantime, I have a LOT of listings still pending/waiting for payment because of all of this, since I had to find a new method of payment acceptance and get the new account set up. But, eBay (who OWNS Paypal!) wants their commission money whether I've been paid or not. I wrote them to tell them the sales are pending and I haven't gotten my money yet. That without that, I don't feel I should pay them, considering they base their commissions on the final selling price. But I haven't gotten that price...and until I do, I will not pay them, since some of the buyers have already cancelled due to this mess! SO...now EBAY has also frozen my account.

Anyone know of a better online auction service? I need to find one!

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