re., Verizon, Pa SUPER SCAM !
Last Spring I ordered a bundle of service, consisting of 3 items, a Freedom phone service, Internet access and Dish TV service. Due to a lot of snow the installers could not place the dish on the roof. In the meantime Verizon activated the phone service and internet without my consent, although I had stated clearly from the start that if the bundle is incomplete, I DO NOT WANT ANY PART. After a delay of a couple months, as to the installment of the Dish, I declined the installation of the Dish, on account the contract provisions were unacceptable. In the meantime Verizon continued to bill me for the other parts of the bundle. I NEVER HOOKED UP THE INTERNET CONNECTION and the deluxe Freedom service was automatically activated. In spite of my protests that I had originally requested a bundle, my appeals were ignored and I am facing over $500.- in additional charges . All these months I had continued to pay the same monthly amount in order not be a deadbeat, yet I was assessed an additional penalty for not paying illegitimate charge. I have been a customer of Verizon for over 40 years and this what I get for loyal and paying my bills on time. David F Paulus; nonlicet@ptd.net
