The complaint has been investigated and
resolved to the customer's satisfaction
Biotab NutriceuticalsScam charges


I signed up for a free 7 day trial of Alteril at a their buy alteril website. I was ready for the $.97 charge but I decided to check my card statement online and I noticed that under the new transactions that I was also charged a fee of 36.90. So I called, not only to cancel all future shipments but to inquire about the charge of 36.90. They told me that the 7 day trial wasn't for the alteril but for a membership. Now if you look at the website it says that they will send a new 30 day supply, but my question is how can you do a 7 day trial and even before the customer gets it, charge the customer for a new supply.

So they told me to send it back which i am going to do, with a letter that they probably won't like. I will also tell them that I see another 36.90 charge on my bill that I will be taking legal action against the company.


  • An
    ANOTHERBABYMAMA2008 Jul 22, 2009


    0 Votes
  • Ch
    Cheeter Cheeter Cheeter Feb 10, 2010

    Company offered a sample and had a place to indicate that a purchase was not being made but a sample only but was not obvious. I received the product and was billed. I told the company I did not want the product but the sampleonly, But they told me that I needed to decline the order upon requesting the sample. I asked them not to ship anymore and they would not give me a verification number. They verified by phone no additional orders would be delivered and one showed up today. I then looked at my online banking and could not find any deductions but the citi bank representive told me a deduction was made on the 5th of Feb. I cancelled the order in January. I did not ask for any deliveries other than the sample. I wanted to alert the bank this company's practices but apparently the representative did not make note or the transacton but only advised me to contact the vendor.

    0 Votes
  • Sc
    scott forer Feb 13, 2010

    Number one. They sent me an order I didn't want. They told me to simply send the product back for a full refund. Now here's the part that piss'es me off ! The item was sent back to me marked " RECEIVED IN DAMAGED CONDITION" This is utter ### & I better get some real answers soon. What the ### do I do ? This is a freak show folks. Sorry.

    0 Votes
  • Df
    D F Paulus Feb 23, 2010

    re., Verizon, Pa SUPER SCAM !

    Last Spring I ordered a bundle of service, consisting of 3 items, a Freedom phone service, Internet access and Dish TV service. Due to a lot of snow the installers could not place the dish on the roof. In the meantime Verizon activated the phone service and internet without my consent, although I had stated clearly from the start that if the bundle is incomplete, I DO NOT WANT ANY PART. After a delay of a couple months, as to the installment of the Dish, I declined the installation of the Dish, on account the contract provisions were unacceptable. In the meantime Verizon continued to bill me for the other parts of the bundle. I NEVER HOOKED UP THE INTERNET CONNECTION and the deluxe Freedom service was automatically activated. In spite of my protests that I had originally requested a bundle, my appeals were ignored and I am facing over $500.- in additional charges . All these months I had continued to pay the same monthly amount in order not be a deadbeat, yet I was assessed an additional penalty for not paying illegitimate charge. I have been a customer of Verizon for over 40 years and this what I get for loyal and paying my bills on time. David F Paulus; [email protected]

    0 Votes
  • Da
    Dandy Mar 29, 2010

    I am not happy. They took money out of my checking account without my permission. I want a complete refund on men's and womens. I sent the womens back last week and the mans i sent back about two weeks ago. It does not work. I did not give them permission to take money out. I want my money back all of it. How long will I have to wait to get my money back. I really need it. I have bills to pay. I don't want to be overdrawn at the bank. I want my money credited my account asap thanks.

    0 Votes
  • An
    anthony reardon Apr 03, 2010

    my complaint i cansel this order on 3/9/2017 and i recive a order from you 3/30/2017 after this you toke money out of my acont i hade a bill due i pade late charge to this is my cansellation number 3474380 you owe me $43.95

    0 Votes
  • Pa
    Paul Washington Aug 15, 2010

    I need to cancel order number [protected] customer number 2492245. Please do not charge my account anymore.

    0 Votes
  • Te
    terry gabb Oct 28, 2010

    please do not send anymore dvds and do not charge me for them because i stated to u i did not want the dvds.. please do not charge my account with this anymore and stop sending them...

    0 Votes
  • Im
    imasunshinelover Nov 03, 2010

    Biotab has sent me products and has charged my credit card for things I have not ordered. Upon trying to get a hold of a rep, via phone, they say their call volume is on overload, and to please visit their website. When going to the website, I see that there is really no way to get ahold of a real person to stop these mailings and charges!

    0 Votes

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