Lakshmi is best at fooling around. I'm doing the planning at the moment but would not be going ahead with IBSN.
Their toll-free number [protected] does not works when I dial from US, but they "claim"- it's working.
The people at front-end took 8 breaks to get the answer to the queries from his lead [at the beginning of the call this person told I'll answer all the questions but at the very 1st question-booom], and when I asked to better get the lead on call, this person just denied.
The so called Tax Calculation Lead "thirupathi.bandaru@ibsnus.com" is having a weak eye-sight to miss the details provided by us, and takes into consideration only what IBSN finds good enough, so that they spend least amount of time.
Another bunch of people over there - "abdul.khan@ibsnus.com" and Baseer/Basheer never respond to email/calls, but still affirm that WE WOULD GET BACK TO YOU BY TOMORROW; there is no tomorrow.
Another person from Baseer/Basheer team told me that my 1099-INT will not have amount in the range of $500 and more, so IT'S OK TO LEAVE IT. What the HELL, who are they to decide and mess with us.
I'm quite hopeful that one day US Government should take strict action against these people and blacklist them from carrying out any business activity in US or related to any person working in US.
Regards,
Pain in @ss for IBSN
Grr
Guys,
Now you could file a complaint against IBSN over here:
https://odr.bbb.org/odrweb/public/getstarted.aspx
This organization "BBB" will take care of the rest, and it does good for us.
Thanks,
G-Sam
@Sandeep,
You could have asked all these questions before-hand, while you were interacting with these guys from IBSN.
Whats the use of posting here?
***********Do not take it in a negative way**************
There are many like you who would get lured by high return from IRS (shown by IBSN) and the get back here shouting out their troubles. Remember: PREVENTION IS BETTER THAN CURE.
People please have a read here also:
Thanks for this info.
Regards,
G-Sam
@Sandeep
Thanks for the reply.
@Laxmi Palaypu
Why don't you put at ur site that "ALL CLIENTS WILL FACE TROUBLES IN FILING THEIR TAXES THROUGH IBSN, SO IF YOU WISH POST ON PUBLIC FORUMS CRYING FOR HELP. I (aka Pappu) MAY RESPOND TO YOUR PUBLIC CRIES, RATHER THAN DOING THE GROUND WORK IN MY COMPANY"
Why do u always refrain from answering questions pertaining to IBSN? Did u read this post:
@CPA
I agree with you. A normal person may not be aware of intentional refunds you mentioned which lead to higher returns. In case there is an inquiry from IRS-that person will be in good trouble for life & IBSN won't help {though they charge for that also}
**************ALL ARE REQUESTED TO PLEASE READ THE FOLLOWING ***********************
1.
/URL removed/
2.
http://www.mouthshut.com/review/International_Business_and_Services_Needs_Incorporated-169144-1.html
3.
http://www.consumercomplaints.in/complaints/ibsn-tax-c222287.html
4.
http://local.yahoo.com/info-45957371-ibsn-tax-planning-experts-us-tax-planning-feder-moline
5.
6.
http://answers.yahoo.com/question/index;_ylt=AgwazOcfHsifofMSEF5V3KcjzKIX;_ylv=3?qid=20081104072318AAJJgM7
7.
http://answers.yahoo.com/question/index;_ylt=ArKN9MDBSD_Tfqgq2tsIgvkjzKIX;_ylv=3?qid=20080411084428AAP6Itx
8.
http://answers.yahoo.com/question/index;_ylt=AtlRf9O8MxekkQlckgr34AcjzKIX;_ylv=3?qid=20090202191322AATfN8j
9.
http://answers.yahoo.com/question/index;_ylt=AlC5tHL26oa90WgAewfFRK8jzKIX;_ylv=3?qid=20090216060606AA7zfMK
10.
http://answers.yahoo.com/question/index;_ylt=AnGjzKVthrdMN.yOggwesSojzKIX;_ylv=3?qid=20080422212111AA2cXfe
Regards,
G-Sam
IBSN = pay once & start begging...
They don't respond to anything, before or after payment is made.
Highly unprofessional...
IBSN = pay once & start begging...
They don't respond to anything, before or after payment is made.
Highly unprofessional...
@sspone/Sandeep
Won't you mind answering to following questions?
1. what made you post ur concerns with IBSN here? why didn't u not go ahead with their customer
support?
2. what makes u think that every client or to-be client SHOULD BE AWARE OF THIS FORUM/POST
& come here to beg for help?
3. You clearly mentioned that IBSN representatives didn't solved ur problem, so u landed here. SO
YOU WERE IN PAIN & WOULD HAVE BEEN TILL NOW IF NOT THIS PLACE DIDN'T EXIST.
4. Negative comments do not come from some dream, etc or are available at any Walmart store...Do
some ground work before you try using this place stupidly justifying that IBSN worked for you. No
offence, but you got denied any piece of information from IBSN which made you post here.
5. to answer ur example of Amazon, even Ford, Toyota were getting negative comments at their
start, but see the difference now.
For IBSN see this:
A) this post "IBSN tax Complaints - Not trust worthy" started [protected] months back)
B) excuse made by Laxmi Palaypu 332 days ago - our staff didnt respond in time..probably for the
mushroomed volume
C) another excuse made by Laxmi Palaypu 332 days ago - we are loaded with volume and my
presence on this complaints board is just to take the attention to all of your issues - IS THIS
BOARD/FORUM SET-UP BY Laxmi Palaypu - NO; SO IN FIRST PLACE HE SHOULD SET-UP A
IBSN COMPLAINT BOARD
D) Member " Subramanian" posts 317 days ago - I had even written a mail to
"Management@ibsnus.com" on 27-Feb-2009, but have not recd even a single response to date.
E) another excuse made by Laxmi Palaypu 316 days ago - the volumes of the tax returns that are
being processed to meet the stipulated filing deadline and not at all intentional.
F) another excuse made by Laxmi Palaypu 315 days ago - Staff Response - I definitely know this has
been a major challenge for the company and we are breaking our nuts to get the solution for this.
THIS IS NEVER IMPROVED...
G) Member " Prospect" posts 313 days ago - This time, I wanted to file my return throu' IBSN. I called
their reps and they promised to get back to me but they never did. I left a message along with details
on their Web site but still no one contacted me. Such is a service...
OK I HAVE BEEN FACING THE SAME PROBLEM, NOBODY CARES TO RESPOND, ALL THIS
HAPPENING BEFORE PAYING THEM. THESE PEOPLE ALWAYS COME-UP WITH SAME
REASON - OUR LINES WERE DOWN. WHAT A PIECE OF ###
H) another excuse made by Laxmi Palaypu 313 days ago - Believe me, after this tax season is done
- I would resurrect this organization length and breadth weeding out some lacklustre attitude that has
creeped into some of our heads.
THERE ARE MULTIPLE OTHER COMPLAINTS AND STUPID + REPEATED EXCUSES BY Laxmi
Palaypu, OVER & OVER AGAIN.
ONE SEASON GONE AND OTHER ABOUT TO GO, BUT NOTHING CHANGED FOR IBSN OR
Laxmi Palaypu.
Consider yourself a lucky-person to have gotten the things worked out. and STOP repeatedly
mentioning about ur [censored] attitude towards IBSN.
IBSN SUCKS AS USUAL
MORE COMPLAINTS POSTED HERE:
Regards,
G-Sam
@sspone,
if so is the case please do not comment at my posts..
Dear Shashijt,
I also faced a similar situation and dropped the idea of filing tax through IBSN. Tax act-FREE is much better and gets returns back in 10days, as opposed to IBSN frauds...
Nice Decision...
Regards,
G-Sam
@ IBSN sucks - sorry to know all this. IBSN is getting wors than ever.
@Deepika Rao - Agree, nothing worst than it. But many greedy people still are filing through them as they get more tax returns. For example for me IBSN was getting $4500 in returns, but i just got $400 as return when filed properly. Yes, i was not lured by IBSN and took the correct way. I'm tension free now, as I have done nothing wroing or cheated IRS.
@deepas - as season is over, no body would be there. They fired everyone. I pray to god to help you out.
G-Sam
I request all to stay away from this fraud company, until unless you take complete responsibility to get yourself in deep trouble.
I agree that they DON'T CARE.
Not only the customer support, but even the supervisors have hangedup on me.
you could complain here
http://www.bbb.org/us/
you could complain here
http://www.bbb.org/us/
you could complain here
http://www.bbb.org/us/
I also suggest u call the customer service and speak to the Director. I have done this in the past, and it helped. But u have to be rude!
btw i'm also from Illinois.
Hope it helps