Menu
Write a review
File a complaint
CC Dispute Officer profile
Send message Copy link

CC Dispute Officer

O’Fallon, US
Registration date: Jan 16, 2010
0 helpful votes

CC Dispute Officer’s comments

Jan 16, 2010
10:25 pm EST
CC Issuers are also providing their clients with a proper notice along with the monthly statement. it would be the Client's responsibily to make themsleves aware of those changes.
Jan 17, 2010
4:56 pm EST
err... thats actually the reason why they call notebooks as so instead of laptops: 'cause it shouldnt go on you lap.
Jan 17, 2010
5:07 pm EST
6 mins ago by Mica1755 0 Votes
Way to do your research before posting a complaint, NickQ. You're probably the kind who thinks 911 was a government conspiracy and that we never landed on the moon.

i lolled :P
Jan 17, 2010
10:10 pm EST
"If you make the mistake of ordering call you credit card company and immediately cancel your card before they get the chance to bill you."

Err... id think twice before doing that, because it’s only going to be one more inconvenience on top of others. Cancelling your CC# will NOT prevent the charge to go through if the merchant has already placed the amount in authorization (which is usually on the spot)

The ONLY way out of those 'free-trials offer' is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally

NO MERCHANT WILL REFUSE CANCELATION OF SERVICE OR MEMBERSHIP!
Credit Card Issuers CANNOT dispute Merchant Policies. However...

In order to be entitled to a promised refund from the get-go, what a client needs to request from a merchant is a Note of Credit. the NoC can be a letter, a fax or an email including your NAME, CC#, AMOUNT to be credited. With that Credit Note, CC Issuers could go after the Merchants and get the money back, but they MUST be provided a valid Credit Note from merchant.

I hope this will help you for future purchases.
"CC Issuers could go after the Merchants and get the money back, but they MUST be provided a valid Credit Note from merchant. "

Edit: Only 30 days after issual of Note of Credit.
The ONLY way out of those 'free-trials offer' is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally

NO MERCHANT WILL REFUSE CANCELATION OF SERVICE OR MEMBERSHIP!
Jan 18, 2010
10:00 pm EST
i see that merchant on a daily basis.

its a payment processor for some adult entertainment website, porn is you will...
better ask around family members (spouse/kids) if they used your CC. The ONLY way its ever going to be considered as fraudulent charge by CreditCard Issuers is if you file up a police repport against spouse/kids.
Dear Brain,

Sorry to hear about that situation... but in order to hopefully get somekind of help or advice on how to proceed and get resolution, more info is needed... not just an amount and date of debit.
Jan 18, 2010
10:31 pm EST
Well... after a 30-seconds research on Google, i was able to find a phone number to get in touch with the merchant to cancel whatever membership you enrolled in

The ONLY way out of those debits is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally

NO MERCHANT WILL REFUSE CANCELATION OF SERVICE OR MEMBERSHIP!

Cancelling your CC# will NOT prevent the charge to go through if the merchant has already placed the amount in authorization (which is usually on the spot)
Jan 18, 2010
10:36 pm EST
Dear Herb Wiesenauer,

Do you really expect the merchant to stop debitting you CC with so little details of the situation? In order to hopefully get somekind of help or advice on how to proceed and get resolution, more info is needed... not just an amount on the fly.
Jan 18, 2010
10:38 pm EST
123ultrapass.com
customer service: [protected]
Jan 18, 2010
10:41 pm EST
The ONLY way out of those 'free-trials offer' is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally
Jan 20, 2010
9:06 pm EST
in order to have cancelation in writing, ensuring chargeback right with your CC issuer... here is the link to emails (thru website): http://www.nuskin.com/erms/customer-help/index.jsp?textCacheLocale=en-US

MUST INCLUDE:
- NAME (As shown on CC)
- CC# (yes, it is safe... as long as you dont provide them with expiry date and CVV).
- Request to Cancel

If you can, send yourself a copy of that email for your own records.
Err... id think twice before cancelling your CC#, because it’s only going to be one more inconvenience on top of the others. Cancelling your CC# will NOT prevent the charge to go through if the merchant has already placed the amount in authorization (which is usually on the spot)

The ONLY way out of business made with any merchant is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally

NO MERCHANT WILL REFUSE CANCELATION OF SERVICE OR MEMBERSHIP!
Jan 21, 2010
3:00 pm EST
"It does not work and it was charged to my account with no product recieved"

how can you tell it doesnt work if you didnt get the good?

anyway... on a brighter note, tho theres a way for most credit card Issuers to open up a dispute for merchandise not received. all you have to do os wait 40 days after the date of transaction.
Jan 21, 2010
3:45 pm EST
"how to remove ask.com"

http://www.google.ca/search?hl=en&source=hp&q=how+to+remove+ask.com&meta=&aq=0c&oq=how+Ask.com

your welcome... :P
This is a very unfortunate situation where anyone is in their full right to be upset about...

this is why the correspondance you send to merchants REGISTERED in order to prevent denial of reception by merchant.

if a merchant says that you have to cancel by email, do not, i repeat, DO NOT cancel by mail... it would be just the perfect excuse for them to decline the request due to unconformity.

in order to ensure chargeback right with your CC issuer... your request of cancelation MUST include:

- NAME (As shown on CC)
- CC# (yes, it is safe... as long as you dont provide them with expiry date and CVV).
- Request to Cancel
Jan 21, 2010
6:44 pm EST
"the bank did nothing to stop the scam"

in order to ensure dispute rights to you bank, there must be paper trail of of actions with the merchant... make sure you have everything in writing and handy

the request of cancelation itself MUST INCLUDE:

- NAME (As shown on CC)
- CC# (yes, it is safe... as long as you dont provide them with expiry date and CVV).
- Request to Cancel

hope this helps!
Jan 21, 2010
6:55 pm EST
Cancel with them?
Jan 22, 2010
8:47 pm EST
The ONLY way out of those 'free-trials offer' is by getting in contact by email or over the phone, etc and inquire about their cancelation procedures. Make sure that you get proofs IN WRITING (letter/fax/email) from the merchant because most Credit Card Issuer won’t accept confirmation numbers given verbally

Cancelling your CC# will NOT prevent the charge to go through if the merchant has already placed the amount in authorization (which is usually on the spot)

MERCHANTS CANNOT REFUSE CANCELATION OF SERVICE OR MEMBERSHIP!
Jan 26, 2010
2:37 pm EST
http://www.bbb.org/
Feb 04, 2010
9:42 pm EST
merchants do not have to respond.

HOWEVER, if you keep record of emails sent, most Issuers can use that in a dispute. the email must include NAME & CC# (yes, it is safe as long as you dont give out expiry date & CVV on the back)

if you can provide your CC Issuer with a copy of your correspondance with the merchant, the Issuer will be able to proceed with a dispute.
Feb 04, 2010
10:31 pm EST
so you're telling me that you were under 2 layers of heat-storing fabric and you're all surprised you got burned?

brilliant.