First and foremost, individuals attack collection agencies world wide over there own inability to pay their contractual agreement. I will say this, pay your debt and you will not receive collection calls! Its that simple. You rant and rave over collection fees that are applied to your initial principle. Ill inform you right now its not GC Services fault. We do not buy your debt, we are contracted by the client to simply collect on an account that most people have no intension on paying back to begin with. You are upset over collection methods. Quit screening your calls. Own up to the fact that you are being persude to pay what is rightfully owed to the client.The client has done their part and extended their hand out and assisted you in providing services to you. Its only logical that you fullfill your end of the deal. I laugh at comments over collection representatives being un-educated, if we were that un- educated then how did we find you? I will admit there are some people out there that are passionate about their job I am one of them. We may have a certain aggressive nature about us while collecting but unfortunately if your pride isnt challenged then you still will not pay.There are some collectors out there who do not have the act for the job that do result in harrassment. I can assure you that they are repremanded and usually cease their employment. But you all read too far into it. Simply pay your debt and collection calls STOP!
I can answer your concern. First she was calling becuase it was not involuntary, It does not need a signed release from your employee, Second She was entitled to that information. But in your companies defense She should have have given the nature of the call. If it she was not implying about employee verification but shes asking about your payroll address and fax number what do you think is in store for this employee next ?
Id like to comment on your response, First and foremost your former company is the one that contracted GC Services to collect the debt. So for you to lash against them when its apparent that you do not have the full information is unfair. Its all about perspective, did you actually listen to the phone calls of the person being contacted about the debt? Usually people get defensive when they learn to have a unpaid bill, so in their mind the agency was rude or crass. They were simply doing their job until your former company clarified that the debt was resolved. Just remember your former company was the one that sent it to collections to begin with.
I must inform you, calling neighbors in hopes of getting in contact with a person is not against the law unless people call you after you have expressed not to. For you to assume that the person that is being contacted owes money is your own assumption. The person that you spoke with could have been simply trying to get a hold of that person becuase it was important. You will never know truly what the call was about!
