I really don't think it matters who you are or what you do for a living. Big Corporation doesn't care, as you should know, since you're a CEO. Two rude sales associates won't change a thing. If it was me, I'd never visit that particular store again, but ALDO is everywhere. I'd just go online, or somewhere else. I'm a Private Investigator by day, and I make far less than you do for a living, but I will still gladly pay $100 for a good pair of shoes.One of my future sister in law's makes less than $8 an hour, and just paid $70 for a pair of shoes from ALDO. Reaper1 pointed out the punch line: your shoes were a YEAR OLD. You're lucky you got an exchange at all. Just because you're a "big shot" in your world doesn't make you a big shot to everyone else. You get the same treatment as everyone else does in this world. Another good point Reaper1 made: donate them. Could you image the joy it would bring someone to find a pair of ALDO shoes at Goodwill, or any thrift store? Your pain could be someone else's pleasure.
And I just have to add, that if I was in that ALDO store and saw you giving that kind of treatment to their employee's, whether they were being rude to you or not, I would have stepped in and said a few words. You can't expect anyone, including sales associates, to respect you if you disrespect them, which is what I think probably happened.
Reaper1, I've read a few of your repsonses now. Way to tell it like it is. Go you! The world needs more people like you. From one outspoken, hardworking American to another, you rock!
If you've seen this for the first time at ALDO, you really need to shop more. Every store does this. Maybe the boots were placed there by a customer. It happens. It wouldn't have hurt you to ask, either. 'From' means the same thing as 'Starting At', or '19.98 and up'. You also could have asked them to honor the price since the boots were right there. Many stores will do that, or knock the original price down a bit. Just ask; you have nothing to lose.
I have to ask, tho. After you found this out, did you take the boots back to the sign to take a pic, or is this complaint a scam?
If it was your Visa, most times you need to be there. Not her, you. Most places do that now - if you pay with plastic, the plastic is needed for a refund. It helps loss prevention in a big way. The store did not give her a hard time, they were stating their policy. If you order online, there should be a disclaimer somewhere stating this. If there wasn't, then it would have been on your daughter's receipt or on the packing order. Did she not read before she purchased? Don't make a mountain out of a molehill.
I don't work for Wet Seal, and I never have. But I have to say, Chrystal, before you call someone stupid, check your own stupidity. You probably weren't listening when the return policy was explained to you. It's been this way at Wet Seal for years. It's on the receipt, and posted at the register. If you didn't take the time to listen to the associate and read your receipt, you're the stupid one. I also highly doubt you took the time to call all of those stores. Be real, here. No one is going to do that. If you did, you need a hobby. And Jessica29, before you post, you need to learn grammar skills. I don't mean to insult you, but if you're going to be on a message board, type like an adult. If you talk like that in real life, you're either 14 years old or a ditz.
Harry, no coat that is warm is going to cost less than 15 dollars. I'm sorry, but if you didn't check the warmth of the coat, that is your problem. If you want warm, go to Columbia or North Face. My winter coat is from Abercrombie and it's the warmest coat I've ever owned, and it cost the same as a Columbia or North Face coat. Don't pull the 'the economy is bad...' card. We all know that. That doesn't excuse over looking a store policy or complaining about them because you didn't take the time to make sure you understood everything.
Caren, if you have ever worked in retail, you should know that the customer is not always right. That is your case here. You didn't examine the clothing you bought before you bought it. Who are you to bring up how much an employee gets paid? Get some class. Don't insult people indirectly, it's childish and shows how little class you have. You're angry because you didn't pay attention. You stated you were in a hurry, that is your problem. You also stated you bought a "few" shirts and a jacket, but you wanted to return the few shirts and keep only the jacket. That tells me there is more to the story here. Before you complain, make sure you either have an iron clad story, or tell the truth.
It's not a scam, it is probably just the material. Did you follow the washing instructions? Forever 21's clothing is mass made in Asia countries. They use a lot of different types of fabric. If this is an isolated incident, I wouldn't be so worried about it.
Orlando, the situation was not in your favor. You did not examine the shirt, therefore, it's your fault. It's unfortunate the the associate was rude to you, but it happens.
Oh platoslover, your world must be so small. Since there are a bunch of know it all's on here, tell me this: I went to Plato's with boxes of clothes (literally, boxes), and the guy there wanted to buy it all, but couldn't. He had to ask customers what he should purchase. Why? A month later, I went in with more clothes, just not as many, and the girl told me my things were outdated. My best friend cracked up and walked away. I go through clothes like no one would believe. I've been offered jobs as a fashion buyer for a few different companies because I'm there so much and they like my style. So why did the "experts" at Plato's tell me my clothing is outdated? I have had a few friends work at different Plato's stores over the years, and they've all said the same thing. They aren't trained, they just pick out what they would wear. Plato's doesn't sell very well. There are things sitting in one of our local stores that have been there since Plato's opened.
Oh, and platoslover, you're funny. You have no grammar skills, and you probably have no style. Sorry, but there is a world outside of Abercrombie and Hollister, unless you want to look like you're trying to squeeze into clothes that are too small for you. (and this is coming form someone who wears a 0-2). So before you go and open your mouth and attempt to insult people, learn how to be insulting, first, and second, do it in a classy manner.
I do agree with this. They barely look, and when they do, they throw clothes all over the place and make it a huge mess.
I hate to burst your bubble, but West Marine has been a huge nationwide company for longer than you realize. My fiance worked at one for 8 years, and out of those 8 years, he spent 4 traveling the country doing rebuilds, remodels, teardowns, and set ups. They've also been selling their own brand products for a long time. What company besides West Marine will take a return of a product that was purchased 3 years earlier?
Wow, the Delia's associates at my local mall are so nice, some of the nicest in retail. I've never had a problem with them in the 12 years I've been buying from them, but then again, I respect them. 10 bed ridden days, huh? Nice vacation for you. Next time, do it right. File a complaint with the police department. That'll at least give you some credibility.
Next time you go into a store and they don't have what you want, ask if they can either order it in, or if another store around could send it over for you. Most stores will do that. Or just buy it online. Remember that the employee's are doing their jobs, so respect them.
This is just unbelievable to me. Before I even begin, I am 24 years old, 5'0 and weigh 93 pounds. I come from many, many generations of petite, thin women. When I was 12, I weighed around 75 pounds. I am very small on top, but I have hips and a butt, and thighs. I have never, ever had an eating disorder. Quiet the opposite, I eat like a horse. I can out-eat my fiance any day.
I didn't start wearing labels until I was around 17. Why? Because I wore whatever I wanted. I've ALWAYS been into ripped jeans, and used to rip them myself. The only reason I ever went into a Hollister store was because they had destroyed denim in the window, and it fit my style. I tried on, and bought a pair of size 1's. I am still the same size I was at 17, but no longer fit into Hollister's current size 1. They indeed do vanity sizing. (I still have those jeans from when I was 17, by the way, so I do know this for a fact). At A&F, I wear a size 0s. I choose to wear jeans from A&F because they're comfortable, and it's hard to find short jeans that actually are short. Hollister's short jeans are longer than A&F. I also have jeans from AE. As far as A&F jeans go, I only buy them at the end of season sales, because I don't want to pay $90-100 a pair (there's a solution of all of you "no one cares that you wear $80 jeans" people).
At 12, and being 5'3 and weighing 130, is unhealthy. Remember, she hasn't gone through puberty yet. She may have started, but she hasn't grown into herself, so she is likely unhealthy. However, that doesn't mean she's fat. We all carry our weight differently. I carry mine in my butt and thighs, my best friend, who is 5'6, carries hers in her chest. We are all different, you guys. Stop being so vain.
Did anyone besides me notice that the mom who posted this stated that she went into Hollister and Abercrombie to buy "school uniforms" for her child? Maybe I'm interpreting this wrong, but that seems a little suspicious to me (I'm a private investigator so I naturally look for that kind of stuff). Mom, I understand your pain and frustration for your daughter. No one wants to see their children upset. Encourage her to smile at herself, and her natural beauty. Have her see herself for the beautiful person she is. If she still wants to wear these brands, but still doesn't fit, have her get one of the coveted totes, or some flip flops, or a scarf. Maybe even a fragrance, so when someone says to her "wow, you smell so good, what is that?", she can say, "that's A&F 8", or "Hollister".
Try to be a little bit nicer, you negative posters. You don't have to agree, but that doesn't give you the right to be cruel. I used to be just like you with how mean I was, until I became an adult and realized that cruelty will get you nowhere in this world. There is always someone out there bigger and badder than you, and I feel bad for you if you ever see the day that you meet those people. They will cut you down to nothing, no matter how big of a ### you think you are.
