The complaint has been investigated and resolved to the customer’s satisfaction.
I'm considering this post a case of "yellow journalism" against my cattery. I have not had anyone voice any complaint about their cat dying from HCM. I offer a 3 year warranty against any cat dying from a genetic cause, in writing. The most common case of HCM, is called familial HCM, which has a likely root cause from excessive inbreeding, which is not done...