I agree with all that have been written. I believe INSIGHT to be one of the most dishonest and ruthless companies I have seen. I cannot believe the FCC lets them get by with all the things they do. Their CEO gets on the ad and beats the drum that he goes out personally to see if there are dissatisfied customers and to correct problems. I would like to see him at my door. They spend thousands of dollars sending out soliciations about their products. They try to get you to switch services or join touting only $25 dollars per month for internet service or $55 per month for both internet and phone service. That only comes with a 1-year guarantee. Ask the price after one year and you will be told they cannot give you that information. I currently have cable service only and each and every year in January they increase the price by 3-4 dollars. Recently I discovered they had taken off one of the channels that I normally watch. Said it had moved to a digital channel. When I called them I was told if I wanted that channel back on that TV I would have to rent/purchase additional hardware to make that possible. THIS COMPANY WILL EVENTUALLY GET WHAT IS DUE THEM! You cannot continue to abuse your customer base forever. I will only use this company until I find other carriers that do have a good reputation.
