Insight Communications — Hiring practices!
This company is doing mass hirings under the guise of customer service representative. There is no mention of sales in the interviews or until you have been in training for four weeks. By the time they put you out on the phones you have little to no experience in sales. They then start pressuring you to sell sell sell or lose your job. They keep raising the numbers of sales per day by the week. They fire those who are not able to make the quota or who just hired into do customer service. I feel like I was hired under false pretenses and it's a waste of my time and their time and not to mention the money being wasted too. They have fired over half the people who hired in when I did and went through all the training. Michael Wilburn could save himself some money if they hired a person for the correct positions and quit wasting it picking and choosing from different classes from training.