have them give the address of a state farm address that is not close to you. You are being to hysterical to work through the problem.
call the state's department of real estate, they would love to hear about this.
ask your bank/ credit card company for a chargeback. easy.
Sears has had poor customer service for 15 years... what else is new.
Best By extended warranties used to be the best in the business. not anymore.
