I agree this company is in my opinion very deceptive. I cancled my service in July. A phone call was not enough for them to honer my request. They want a follow up letter. In my mind adding this unnessery step is a sly way to get extra money out of you. They got 3 extra payments out of me. So far it has taken 2 letters and 3 phone calls. I will now have to call my credit card co. to make sure they don't allow another charge. I agree LOCALNET SUCKS
