I have the same problem. I made my July payment Part in money order and the rest in a personal check. The first week of Aug 09 I get a call about julys payment not being made. I told them I sent a money order and check in the same envelope with their payment slip. They looked and confirmed they had gotten the money order but said they did not get the check. I went to my bank the next day which was August 7th 09 and got a print out of my account the check I sent them had been cashed. I faxed my print out to them to prove they had gotten the whole payment for july. This issue is still not resolved they call and harrass me every day . they are susposed to be investigating this matter but the calls wont stop I am considering contacting an attorney.. I am also going to contact the BBB and the attorney general for my state.
I have made my payment and I am being harrassed. I know all of you people out there that deal with this company and are having a hard time making your payments have to be going through HELL. I get calls everyday sometimes 4 to 5 times a day. I have spoke to superviser after superviser and it does not stop. I sent proof they got my whole payment and the calls saying I didnt make my payment still come. I faxed proof of the money being taken out of my bank by them and I still get calls everyday. I have reciepts for every payment up to date and I still get harrassing calls from these people. I am going to contact an attorney. it does not matter if you make your payment or not with this company they still call and harrass you. 4 to 5 times a day every day
Nuvell is harassing my husband and I for our car payment. I have proof that everyone of my car payments have been made and yes they are NOT late. They Still call and harass me everyday. They say my payment was not made for July of 09. I have my bank statement that I faxed to them saying they cashed the check for that payment. I still get harrassing calls everyday. It does Not matter to this company if you make your payment or Not they still harrass you. Everyone is feeling the effects of our Bad economy nobody has the right to Judge anybody just because they make a payment late. A payment is a Payment.
