The complaint has been investigated and resolved to the customer’s satisfaction.
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Imperial Tobacco Australia has left an official reply on this complaint.
Hello I purchased a pack of Parker and Simpson red cigarettes and I went to light one and it wouldn't light properly so I looked at it and it has an open gash in it.. cigarettes are costly & although ive had this happen before I have decided to complain this time to try & get some sort of compensation.. im quite a heavy smoker so I have contributed alot of...