I have an equity line with Suntrust and am refinancing my home. I have a rate lock deadline and need Suntrust subordination dept to send my lender an agreement. The paperwork was done on Feb 2, 2021 at which time I was told 2 to 3 week turnaround. I called today and now I'm told another 2 to 3 week wait. They are going to cost me some money for their inefficiency. They are quite arrogant in that dept.
