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Donald J D

US
Registration date: Apr 13, 2020
1 helpful vote

Donald J D’s complaints

Oct 14, 2020
6:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Watch Repairs USA Logo Replied
Watch Repairs USA has left an official reply on this complaint.
It's been over a year and a half and still no status or return, despite holding my money. I have plenty of communications and documentation if you desire. Any thing you can do to help would be appreciated. As stated above the repair number is: #278957 A status of this pocket watch would be appreciated. Thanks, Don Ditter dditter@cyberchromeusa.com
Watch Repair USA takes your money and does nothing. I first contacted them on 5 May 2019, they received my pocket watch on 7 May 2019. We haggled over the repair costs, which I thought were excessive and finally agreed on a price to fix this irreplaceable heirloom. They charged my credit card $727.94 on 5 Jun 2019. We were in the midst of moving from NY to...