The complaint has been investigated and resolved to the customer’s satisfaction.
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Watch Repairs USA has left an official reply on this complaint.
It's been over a year and a half and still no status or return, despite holding my money.
I have plenty of communications and documentation if you desire.
Any thing you can do to help would be appreciated.
As stated above the repair number is: #278957
A status of this pocket watch would be appreciated.
Thanks,
Don Ditter
dditter@cyberchromeusa.com
Watch Repair USA takes your money and does nothing. I first contacted them on 5 May 2019, they received my pocket watch on 7 May 2019. We haggled over the repair costs, which I thought were excessive and finally agreed on a price to fix this irreplaceable heirloom. They charged my credit card $727.94 on 5 Jun 2019.
We were in the midst of moving from NY to...