My Booking Reference: 2B28G6
MY Case Reference: 5091901
I canceled my flight within 24 hours of booking 10days ago and I have not any updated answer from you.
I want full refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Travelgenio has left an official reply on this complaint.
If you can't refund fully,
Please change my flight schedule from LA to Rome.
I want new departure date around 20th of June, 2020. (any departure time is ok, but I can't pay additional fee, because the flight companies changed and canceled the schedule time, not me)
My booking reservation code is IBFYXU (from LA to Rome)