Jungwon

I have been waiting to be refunded for over 1 year now. My booking at mytrips shows that I got refunded, but I have not received. And I checked my credit card company, they said they didn't get any request from Trevelgenio. Today I received a mail from Air Canada and they say I can get refunds. Air Canada is now issuing refunds for all tickets with travel...

I have cancelled my flight to canada because of coronavirus in march. Finally trevelgenio issued email in june that I can get a refund in 8 weeks Anyhow I did check "my trip" everyday but no results there. Until now trevelgenio still didn't make any refund. I even received that confirmation email from trevelgenio that I am guaranteed to get a refund in 8...

I would like to a full refund due to the coronavirus. Canada prohibits all foreigners from entering the country. Therefore I am not able to go to Canada. There is no way to make this flight happen. ​I am so disturbed by this situation. Please cancel flights and refund as soon as possible. Booking code LBM2SZ Reservation passener1: Jungwon...

Travelgenio that does not respond to my request. Hello I bought a flight ticket from Kuala Lumpur to prince George in Canada Afterwards, I want to change our booking date due to the corona situation, so we requested to change the flight ticket, but the emails did not respond to it, so it was not processed. I want to change it to April 9th. From Kuala...