The complaint has been investigated and resolved to the customer’s satisfaction.
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I had purchased an Ecco Soft 7 sneaker in late January 2019. Today is June 6, 2019. The laces have been torn and stripped. I had contacted the local store via phone from which they were purchased and she said that they would "provide service if I had a valid receipt or a credit card statement" proving the date and price." Therefore, I obtained the proof via...