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Rohan Miller

AU
Registration date: Mar 18, 2019
0 helpful votes

Rohan Miller’s comments

Mar 19, 2019
10:58 am EDT
Requested a refund the night I signed up. Had to wait a week to cancel. Now the they refuse to refund my money, but tell me I have 'access to the services until June 2019'. Why would I want access to their services if I requested a cancellation? They reference 'terms and conditions' but their obligation to their customers and to stand behind their service should supersede that. Awful, awful experience. Intend to email and post to as may review boards as it takes to get my money back.
Mar 19, 2019
11:00 am EDT
I should add that there is no option to cancel in the first week via the C-Date website as they 'need to wait for payment to process'. If you ever needed a reason to run a mile from a website it's that.