I feel that you probably should not agree to a policy, unless you read it.
So I read here:
"I ordered would be shipped w/in 1-6 weeks" then "May 20th and as of June 22nd" - so that is 4 weeks and 2 days - within the 1-6 time frame agreed to (Not counting in business days). Then you were refunded in full because the items were not available from the manufacturer - also in the policy I read and not the retailer fault - the manufacturer fault.
Basically sounds like you did not read the policy on new collection offered and you are mad because you did not get your way. How do you think the retailer felt when they had to cancel orders based on the manufacturer defaulting on a product line?
Same thing for the lady with the restock fee - then do not cancel the order when it is still within ship time - or at least read a policy before you agree to it.
Also, this is part of the terms of service i read, not an email - "Customer publicly insults, degrades, lies or releases any information regarding an order (even if it is their order) on public forums, websites, discussion boards (or any other type of Internet site or public place). If a customer uses our business name in any way other than personal email's or referrals. Or in any way trying to negatively impact our gross sales verbally or printed online or off by stating not to do business with our company and/or "warning" others because of an issue you may have had with shipping, prices, policy, customer service, or any services provided to you that you agreed to when purchasing with angelbabybedding.com. Under defamation and/or libel."
No i do not work for them, i do run a small business though and I am sick of doing business with customers that are online constantly griping instead of praising. I would like to know how many posts you all have done with praising a company, rather than bashing it. It is silly. read a policy before you agree to it. The only person you should be upset with is yourself.
Sounds like you work for a competing company. Like I said, if people actually read an online store policy, no one would have an issue. The only one to blame is yourself.
Like I said on another post, it could be worse. You could get no help at all.
Umm.. it is a cheap hotel. Did you expect the Wilshire? lol
For anyone else who reads this - READ the ENTIRE Policy / Text BEFORE you purchase!
DUH. I think the complaintboards needs to be renamed to the : stupidconsumerboards.com LOL
DID YOU, AS THE RESPONSIBLE CONSUMER, PUT SIGNATURE CONFIRMATION ON IT? IF NOT .. DUH!
Oh please lol This is what I am talking about on my other posts too. How does a company "rob" a person when the policy is in their face? For one day it would be nice for a customer to actually have to sell goods, make MAYBE 2.00 per sale in this economy on a 200.00 item, then have to listen to their customers complain about a policy they agreed to lol Check my other posts... same stuff and it kills me how daft, rude and ignorant retail customers can be.
the dyslexia card? wow... still there is fine print in those policies.. read read read.. even if you need some help - ask someone ;)
Yes, but did you read the print before you checked out? Duh. I wish there were a class just for online consumers called "How to grow a brain and learn how to read". It would be helpful. Especially with online e-tailers. What else can the e-tailers do? They write it on checkout, and plaster it all over their policy pages. Do you customers want the e-tailers to call you on the phone and personally answer each of your 50 stupid questions before you order? Or can customers just READ? Really, it is very simple.
