I always have this kind of difficulties dealing about my car loan with ambank. They are more likely like along with legal license. I understand that sometimes I do have some problem whereby the payment got delay for 1-2 months but the collection ppl from the bank keep on calling me and throwing harsh words. Talking like a king. It is very neglecting everytime I remember the moment. I was treated like dirt, no value. When I asked for their names, at that point they were kinda reluctant and refuse to give out theirs. Why is this happened? Is there by chance that they can do what ever they want to their customer? If it is just because of 1-2 missed payment, they really cannot help the customer?
I understand that the economy is not good nowadays but without good service, I dont think they can manage well also. It is about time for them to think and ponder. Let us choose for our own better future.
