Emirates Driving Institute [EDI]

Dear Ramkisan Mohan,

We sincerely apologize for the inconvenience that has been caused to you.

We understand your concern about the waiting period in regards to your training classes. We would like to investigate the case and look into this issue on priority.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [protected] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute, Dubai.

Dear Khaja,

We sincerely apologize for the inconvenience that has been caused to you.

We understand your concern about the waiting period in regards to your training classes. We would like to investigate the case and look into this issue on priority.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [protected] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute, Dubai.

Dear Mr. Asad,

Dear Ramkisan Mohan,

We sincerely apologize for the inconvenience that has been caused to you.

We understand your concern about the waiting period in regards to your training classes. We would like to investigate the case and look into this issue on priority.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [protected] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute, Dubai.

Dear Mr. Mohamed,

We heard your concern and would like to workout a solution and make this a pleasant journey for you.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [protected] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute, Dubai.

Dear Mr. Asad,

Thank you for voicing out your concern. We do understand that you are already in touch with our team (as per the screenshot shared above)

We at EDI will do all that is possible to work out a solution for you. We hope that the issue gets resolved at the earliest. Continue to reach out to us on the official EDI channels to address your concern.

Thanks & Regards,

Emirates Driving Institute

Dear Mr. Fahad,

We understand that you have queries regarding your payments.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Khaled,

We are extremely sorry to hear of your experience with our Call Center.

At EDI, we believe in customer centricity and will do all that is possible to make this journey a pleasant one. Based on your concern stated above, we see that you are looking forward to have a training schedule in advance.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Rupesh Kumar,

We understand that you have an issue regarding the training timings. We would like to review your concern and assist you in the best possible way.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Aman,

Thank you for bringing up your concern to us.

Please note that the entity "Excellence Driving" is not associated with EDI - Emirates Driving Institute or any of its affiliates.

Regarding your refund, you can reach out to the Excellence Driving School to investigate and help you accordingly.

Thanks & Regards,

Emirates Driving Institute.

Dear Mr. Aman,

Thank you for bringing up your concern to us.

Please note that the entity "Excellence Driving" is not associated with EDI - Emirates Driving Institute or any of its affiliates.

Regarding your refund, you can reach out to the Excellence Driving School to investigate and help you accordingly.

Thanks & Regards,

Emirates Driving Institute.

Dear Ms. Namrata,

We understand that your RTA file has been cancelled without your consent and we also understand that you've been following up with us.

We regret the inconvenience that has been caused to you and would like to investigate to find a solution to the problem highlighted above.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Ms. Namrata,

Hope you are doing well.

Kindly note that our constant efforts to reach you over your mobile have been a failure.

We would like to resolve your concern. Kindly write to us or feel free to contact our call center to help us help you.

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Thanks & Regards,

Emirates Driving Institute.

Dear Ms. Jessica,

Thank you for bringing up your concern and sharing your student ID for us to address the issue.

We understand that your parking tests are not booked at your convenient time even after providing proper instructions to the concerned team. We understand your urgency in this matter.

Kindly note that the RTA slots are subject to availability. We will immediately look into this matter to assist you in a best possible way.

Kindly note that our official channels are as mentioned below, please feel free to get in touch with us if you have any future concerns:

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Adrian,

We apologize for the inconvenience that has been caused to you.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: 042631100 (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Adrein,

We are sorry to hear about your experience with EDI.

We value our customer safety and we do all that is possible to make him/her a safe driver.

We understand that you have a concern about multiple failures and issues related to our payment policy. We would like to you get in touch with us on the below channels to address your concern at the earliest. Please include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [042631100] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Muhammad Hamid,

We understand that there are concerns towards starting your classes on time.

We respect all our customers time and money. Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [042631100] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Hari,

We apologize for the inconvenience that has been caused to you.

I understand that there is a delay in scheduling classes and tests. Your urgency in this matter is our highest priority.

Please reach out to the below mentioned channels and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [042631100] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Agu,

We sincerely apologize for the inconvenience that has been caused to you.

I understand that you need to raise a complaint regarding an Instructor and his/her behavior. Please note that EDI believes in providing Quality training as per customers needs.

The above stated behavior is not tolerated by EDI and is not a part of our values.

Please reach out to the below mentioned channels to raise a complaint and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae
Ph No: [042631100] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Anish,

We understand that you have been facing issues with your RTA parking test. We would like to look into this matter for you.

Please reach out to the below mentioned channels to raise a complaint and include your Registration ID in your follow up communications to immediately address your concern: Email: info@edi.ae
Ph No: [[042631100]] (Call Center)
Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Syed,

We are sorry to hear about the delay in scheduling the training. We heard your concern and the issue will be escalated to the concerned department.

Kindly await a call from the department to resolve the issue. Appreciate your patience in this regard.

Thanks & Regards,

Emirates Driving Institute

Dear Mr. Anup,

We apologize for the inconvenience that has been caused to you.

We would like to investigate the matter and for which we need your registration number.

Please reach out to the below mentioned official channels to raise your concern and include your Registration ID in your follow up communications to immediately address your concern:

Email: info@edi.ae

Ph No: [[042631100]] (Call Center)

Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Ms. Anitha,

We apologize for the inconvenience caused to you. We understand your requirement and I see that our team has already actioned your ticket with your Highway class request.

You should be receiving a call soon with a confirmation of your classes.

Should you have any further questions in this regards, please reach out to the below mentioned official channels to raise your concern and include your "Registration ID" in your follow up communications to immediately address your concern:

Email: info@edi.ae

Ph No: [[042631100]] (Call Center)

Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr. Siraj,

We apologize for the inconvenience caused to you. We understand your requirement and our team is alerted about your issue.

You should be receiving a call soon with a confirmation of your classes.

Should you have any further questions in this regards, please reach out to the below mentioned official channels to raise your concern and include your "Registration ID" in your follow up communications to immediately address your concern:

Email: info@edi.ae

Ph No: [[042631100]] (Call Center)

Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr Mehul,

We apologize for the inconvenience caused to you. We understand your requirement and our team is alerted about your issue.

You should be receiving a call soon with a confirmation of your classes.

Should you have any further questions in this regards, please reach out to the below mentioned official channels to raise your concern and include your "Registration ID" in your follow up communications to immediately address your concern:

Email: info@edi.ae

Ph No: [[042631100]] (Call Center)

Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.

Dear Mr Karthik,

We apologize for the inconvenience caused to you.

We would like to investigate the matter and for which we need your registration number.

Please reach out to the below mentioned official channels to raise your concern and include your "Registration ID" in your follow up communications to immediately address your concern:

Email: info@edi.ae

Ph No: [[042631100]] (Call Center)

Walk- in: (Al Quoz & Al Qusais - CS Supervisors)

Best Regards,

Emirates Driving Institute.