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Wakio

US
Registration date: Apr 12, 2017
0 helpful votes

Wakio’s comments

I ordered about $100 worth from Fashion Nova and same thing, label printed it showed status as 'processing' for about a month. I called and was told that the UPS system takes a while to update, which is a lie. I order online all the time and they are pretty much on real time with the status. I kept calling/emailing and getting the run around, finally I had to threaten that I would file a consumer complaint to the Attorney General's office in California and I received everything I had ordered the next day by FedEx. Their clothes are pretty but their processing and their customer service sucks. I will never purchase anything from them again. There is too many other vendors selling the same stuff. They also delete reviews on facebook, google and on Yelp they use the excuse that it was purchased from a different store to get complaints removed. If they put as much effort into processing orders as they do deleting and changing reviews, they would have world class service.