I have an acer aspire V5. I purchased it in September of 2013. I was trying to shut the laptop in January of 2016, and I heard a loud "pop." The screen of my laptop is cracked, and the shell under the left hinge is cracked. The crack goes right around the adapter plug in. Acer now tells me that the computer is out of warranty. When I bought the computer, from Micro Center, I purchased a 3 year warranty for $179.00. They have denied my request for service saying that I dropped the laptop. I did not drop the laptop ever. They say I should have purchased an Accident/Damage Protection Warranty.
